Job Summary:
TCC Materials is a leading manufacturer of architectural and concrete specialty products, which include concrete masonry block, concrete repair products, precast, architectural stone, mortars and grout, and hardscape landscaping products. Consider joining an amazing family-owned business, with almost 100 years of industry experience! We offer competitive pay and a great benefits package.
What You'll Do:
This role focuses on providing customer support, coordinating distribution relationships, delivering product knowledge training, growing existing business, identifying new market opportunities, and achieving company sales and contribution objectives. Additionally, the position will have a strong emphasis on expanding the company's specialty product lines within the regional market, including construction chemicals, concrete repair and restoration products, floor preparation solutions, and other related offerings.
Essential Duties & Responsibilities:
- Routinely call on prospective and existing customers to secure and renew orders, coordinate deliveries, resolve customer issues, and ensure customer satisfaction.
- Develop new business opportunities within core and emerging markets while supporting and strengthening distributor relationships throughout the assigned territory.
- Promote and sell TCC Materials products, programs, and solutions to distributors, hardware stores, home centers, lumber yards, building supply retailers, wholesalers, and contractors.
- Visit jobsites to provide product support, evaluate challenges, troubleshoot issues, and recommend effective solutions.
- Build and maintain technical expertise on TCC product lines and provide product training, knowledge clinics, and application support for customers and distributor partners.
- Partner with corporate leadership, production teams, and sales staff to support successful product launches, product enhancements, and new market applications.
- Work with consulting engineers, architects, DOT agencies, and other industry stakeholders to promote TCC products and specifications.
- Utilize sales training tools and best practices to achieve customer contact expectations and sales goals, including joint customer visits with Business Development team members.
- Collaborate with plant personnel to ensure timely and accurate order fulfillment.
- Maintain accurate customer records and account documentation through NetSuite CRM, including customer interactions and sales activity.
- Attend trade shows, industry events, and professional associations to strengthen relationships and expand market presence.
- Foster strong working relationships with customers, suppliers, and teammates while promoting a positive and professional company image.
- Support inside sales activities, including sales analysis, project tracking, customer assistance, order entry, and dispatch support as needed.
- Communicate and implement company pricing strategies, including annual price increases and customer pricing updates.
- Perform additional duties and projects as assigned by the Region Manager and Corporate Management Team.
Qualifications & Requirements:
- Strong communication, interpersonal, and networking skills, with the ability to represent the company in a professional manner.
- Self-motivated with a demonstrated ability to work independently and successfully with minimal supervision.
- Exceptional organizational, multitasking, and time management skills, with the ability to prioritize tasks accurately and efficiently.
- Strong presentation skills, including the ability to effectively communicate information in one-on-one, small-group, and larger group settings.
- Ability to conceptualize, plan, and organize projects and initiatives effectively.
- Demonstrated leadership qualities, high ethical standards, professionalism, and behaviors consistent with company values and policies.
- Knowledge of and experience within the commercial and residential construction materials industry.
- Experience delivering presentations, product demonstrations, and technical seminars.
- Proficiency in Microsoft Office applications, including Word and Excel, with the ability to analyze and manage data.
- Strong written communication skills, including the ability to prepare sales reports and business correspondence.
- Ability to travel overnight as needed for business purposes.
- Ability to respond professionally and effectively to questions from managers, customers, clients, suppliers, and the public.
- Bachelor's degree required; 2-4 years of relevant sales or industry experience preferred.
Benefits
Closing
If you are interested in becoming part of our team, please apply online today.
We are proud to be an Equal Opportunity Employer. We recognize that a diverse workforce is essential and strongly encourage qualified women, minorities,
individuals with disabilities and veterans to apply. Join us in building a diverse and talented workforce that reflects the communities we serve.
