Regional Technical Service Manager, Additives

Arxada is a global leader in innovative solutions that protect our world. Our groundbreaking technologies, in-depth regulatory know-how, manufacturing and process development help our customers to safeguard nutrition, health and infrastructure efficiently through chemistry and biotechnology that enhance sustainability. We offer a broad portfolio of ingredients and services for multiple end-markets that include Human Health & Nutrition, Home & Personal Care, Professional Hygiene, Paints & Coatings and Wood Protection. 

With customers in more than 100 countries, the company achieved sales of CHF 2 billion in 2024. Headquartered in Basel (Switzerland), Arxada employs 3,200 associates across 24 production sites and 14 R&D centers, all committed to our customers’ success. 

As a Regional Technical Service Manager – Additives, you will be the technical expert supporting Arxada’s Additives and Driers portfolio across South Asia. In this customer-facing role, you will partner closely with customers, Sales, R&D, Regulatory, and Marketing teams to deliver innovative technical solutions that improve product performance and strengthen customer relationships.

You will play a critical role in driving business growth by providing formulation expertise, troubleshooting complex application challenges, conducting customer training and demonstrations, and supporting new product adoption. This is an excellent opportunity for a technically strong professional who enjoys combining laboratory expertise with customer engagement to create value across the paints, coatings, and additives markets.

Essential Job Functions:

• Provide technical support and application expertise to customers across South Asia, resolving formulation and performance challenges and recommending effective solutions
• Conduct customer visits, technical seminars, product demonstrations, and training sessions to promote product capabilities and strengthen customer relationships
• Partner with commercial teams to support business development opportunities and accelerate product adoption within strategic accounts
• Prepare, evaluate, and test paint and coating formulations to validate product performance and support customer projects
• Collaborate with R&D, Regulatory, Marketing, and Sales teams to ensure effective communication of technical information and alignment on customer needs
• Support new product evaluations, customer trials, and application development activities across the additives portfolio
• Maintain technical reports, project documentation, and compliance with all safety and quality standards
• Travel regularly throughout the region to support customers, business initiatives, and project activities

Qualifications & Experience:

• Bachelor's degree in Chemistry, Chemical Engineering, Materials Science, or a related technical discipline
• 8–10 years of experience within the chemical industry, preferably in paints, coatings, additives, or drier technologies
• Strong technical knowledge of paint and coating formulations, additives, application technologies, and performance evaluation
• Hands-on laboratory experience with formulation development, product testing, and troubleshooting
• Proven ability to diagnose technical problems, interpret results, and provide practical customer-focused solutions
• Strong communication, presentation, and customer relationship management skills
• Ability to work effectively across cross-functional teams and manage multiple projects simultaneously

Arxada has world class offering in two distinct areas:

Microbial Control Solutions (MCS) focuses on threats posed by microorganisms to people and planet through five distinct business lines including Professional Hygiene, Home & Personal Care, Wood Protection, Paints & Coatings and Material Protection.

Nutrition, Care & Environmental (NCE), meanwhile, provides materials used to manufacture composites for electronics, aerospace and other markets, as well as vitamins and nutritional ingredients, chemicals and performance intermediates, and raw materials for a wide range of high-performance applications.

Arxada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

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