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Ohio, United States
Remote only
Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.
SUMMARY
The Regional Vice President (RVP), Home Health I is accountable for leading field operations. The RVP I is responsible to achieve excellent clinical outcomes, ensure continuity of services, meet all regulatory/compliance requirements, align with partners’ service line leaders to ensure smooth transitions of care, managing day-to-day agency operations and care integration operations within our Joint Venture Network, and achieve high patient and teammate satisfaction. To accomplish this, the RVP I defines annual strategic quality and financial goals, develops and leads initiatives to accomplish these goals, builds an annual operating budget, and manages daily performance to meet the plan.
The RVP I provides oversight for Field Administrators and Utilization Managers team on management of office operations, staffing, teammate management and development, partner collaboration, and patient care. The RVP I provides oversight of Community Market Managers, Post-Acute Care Coordinator Managers, Community Educators, and Community Liaisons. They understand and practice all legal and company rules and regulations. The RVP I has additional duties including providing backup coverage for Field Administrators when required and working with peer RVPs to support corporate initiatives.
KEY RESPONSIBILITIES
Provide oversight for the overall clinical processes, clinical outcomes, and financial performance of assigned Agencies
Ensure quality outcomes and safe patient care from beginning to end of episode
Directly supervise Field Administrator (FA) of assigned Agencies and the FA’s performance on operations, processes, employee issues, and patient/ clinical concerns
Directly supervisor Post-Acute Care Coordinator Manager, Community Market Managers, Community Educators, and Community Care Coordinators
Manage the implementation of the recertification program programs related to patient services
Select, train/orient, and coach FAs for assigned Agencies
Work with FAs to ensure employee satisfaction and resolution of issues and concerns
Mentor and assist Care Integration Team leaders in maintaining existing referral accounts and growing new accounts
Provide programs and processes to educate clients and prepare them for services
Develop and maintain relationships with key healthcare professionals in the surrounding communities
Create awareness in the community, through Care Integration Team, of the need and benefits of home healthcare and hospice services
Assume final accountability for execution of all documentation and clinical practices in accordance with ASHN protocol and Medicare/Federal guidelines
Ensure all clinical policies and procedures are executed in compliance with local, state and federal regulations
Forecast accurate weekly, monthly, and yearly goals re: obtaining new accounts, referrals, and customers
Maintain active RN or Therapy license in the state of employment if applicable
Consistently demonstrate Core Beliefs and maintain a professional appearance and culture fit as a representative of the company
Perform other duties as assigned
MANAGEMENT RESPONSIBILITIES
Responsible for the day-to-day management of direct reports
Interviewing, hiring, training, and termination of department personnel
Provide consistent coaching and provide challenge and opportunity to direct reports
Supervise direct reports with consistency and clarity of expectations
Complete yearly evaluations in an accurate and timely manner
Perform coaching and discipline as needed
Manage timecards
QUALIFICATIONS
Home health operations
Supervisory or administrative experience in home health care or related health programs OR five (5) years supervisory or administration experience in home health care or related health programs
Proven track record leading multiple sites and achieving top tier quality and financial performance strongly preferred
Knowledge of Conditions of Participation, certification, and re-certification for patient care and/or Medicare/Federal/ state guidelines
Operational knowledge of HCHB software (preferred) and PDAs
Leadership
A strong leader that actively coaches, mentors, and develops teammates to deliver excellent patient care
Ability to set, communicate and maintain clear goals and expectations
Able to create an efficient, disciplined environment that is highly response and outcomes oriented
Strategic mindset to continue to increase market share
Analytics
Experience solving ambiguous problems with multiple trade-offs
Proven capability to analyze data, identify root cause issues, and develop a practical program to affect change
Ability to identify opportunities for growth and process improvement then creating solutions and plans to achieve the critical success of the company and its partners
Additional areas
Strong ability to multi-task and be adaptable as priorities change throughout the day
Working knowledge of Microsoft Office (Outlook, Excel, Word, and PowerPoint)
Travel requirement: as needed (estimated 25-50%)
EDUCATION AND CREDENTIALS
Home health operations
Preferred nursing or therapy licensure but not required
We’ll help you put your passion for patient care to work. Apply today!
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
We are an Equal Opportunity Employer.
