Job Description

Primary Duties

Strategic Leadership & Office Management

• Provide leadership and operational oversight of the Registrar's Office, ensuring effective coordination of daily services, immediate issue resolution, and direct, in person support for students, faculty, and staff.
• Supervise the Associate Registrar and Assistant Registrar, ensuring accountability, effective communication, and alignment across all functional areas.
• Oversee personnel management, including hiring, professional development, and staffing decisions.
• Develop and manage the Registrar’s Office budget, ensuring responsible use of institutional resources.
• Provide decision-making authority for Registrar’s Office policies, procedures, and operational standards to ensure equity for students.
• Oversee integrity, maintenance and issuance of university records.
• Maintains a visible campus presence to foster collaboration with academic affairs and other university stakeholders.
• Provide immediate leadership and support for complex student records, registration, residency, graduation and compliance issues by working directly with students, faculty, staff and university leadership. Facilitate real-time collaboration to expedite issues resolution and ensure continuity of critical Registrar operations.

Compliance, Reporting, & Institutional Accountability

• Ensure institutional compliance with federal, state, and institutional regulations related to academic records, FERPA, enrollment reporting, transfer policies, and graduation policies.
• Serve as the Principal Designated School Official (PDSO) for SEVP compliance and act as the primary legal liaison for international student records.
• Oversee external reporting and audit requirements related to the Registrar’s Office, ensuring accuracy, timeliness, and regulatory adherence.
• Represent the Registrar’s Office in state and system meetings, committees, and initiatives related to transfer, academic records, and compliance.
• -Provide oversight and approval for Registrar’s Office system updates and changes impacting academic records and compliance reporting.
• -Develop and oversee assessment planning for the Registrar's Office team and ensure processes are being followed to ensure accuracy and equity for students.
• -Provide in person leadership and support for complex compliance issues by working directly with students, faculty, staff and university leadership. Facilitate real-time collaboration to expedite issues resolution and ensure continuity of critical Registrar operations.
  

Systems, Contracts & Governance Oversight

• Provide executive oversight for Registrar’s Office systems and software environments, ensuring alignment with institutional needs and regulatory requirements.
• Review and approve software contracts, renewals, and major technology decisions within the scope of Registrar’s Office operations.
• Provide final review and approval for major projects, system changes, and process modifications affecting Registrar’s Office functions, in collaboration with appropriate campus governance bodies.
• Partner with the Associate Registrar to support effective project governance, system oversight, and operational stability across the office.
• Assist with ticketing resolution for students and and staff and help prioritize projects for IT for the CSU system.

Ancillary Duties

• Serve on committees, work-groups, or project teams as assigned.

• Perform other duties to support the mission and operations of the Registrar’s Office, the Division of Enrollment Management, Marketing, and Extended Studies, and the University in general.

Minimum Qualifications

• Bachelor’s degree from a regionally accredited institution (or international equivalent)
• Strong verbal and written communication skills
• Excellent attention to detail and organizational skills
• Demonstrated understanding of higher education policies and functions, and state and federal laws pertaining to higher education.
• Excellent leadership skills
• Knowledge of accreditation and/or compliance standards in a Registrar’s office
• Knowledge of student information systems and records management practices.
• Minimum five (5) years of progressively responsible professional experience in a Registrar's Office or closely related higher education administrative function.
• Minimum two (2) years of experience directly supervising full-time professional staff.

Preferred Qualifications

• Master's degree preferred in Higher Education Administration, Educational Leadership, Business Administration, Information Systems, or a related field.
• Knowledge of student records management, degree auditing, graduation certification, and registration processes.
• Working knowledge of Banner, uAchieve, Formstack, and/or CourseLeaf products
• Experience experience serving as a PDSO
• Experience leading registrar operations, student records management, registration services, degree auditing, graduation certification, or academic scheduling.
• Experience with regulatory compliance.
• Experience developing and implementing policies, procedures, and process improvements.
• Experience fostering collaborative relationships with faculty, academic leadership, and administrative departments.

Additional Job Description

Employment-Based Immigration Sponsorship is not available for this position.

This position is on-site for the Pueblo Campus. 

Salary

 $81,000 to $96,000

Applicants must attach the following documents, in order to be considered for this position: 

• a letter of intent (cover letter) describing the means in which you meet the qualifications for this position
• unofficial or official transcripts showing required degree(s) conferred

Early submission of application materials is encouraged. Applications received by 8:00 AM (MST) on October 11th, 2026 will receive full consideration. Screening of applications will begin only after this deadline is met, and will continue until the position is filled. 

About Colorado State University Pueblo

Work Location: Unless otherwise stated in the job announcement, positions at Colorado State University Pueblo are expected to be performed in person at a University work location. Any remote or hybrid work arrangements will be explicitly identified in the position announcement.

Colorado State University Pueblo is a comprehensive state university with an enrollment of 4,000 students.  CSU Pueblo provides relevant professional coursework and superior instruction with a small student-to-faculty ratio for an ever-changing global economy. Students can choose from 38 undergraduate programs with 70 fields of study in the College of Science, Technology, Engineering and Mathematics; the Hasan School of Business, the College of Humanities, Arts and Social Sciences; and the College of Health, Education, and Nursing; and 15 graduate programs.
 
CSU Pueblo is dedicated to interdisciplinary learning and entrepreneurship that elevates our people and our community, creates educational opportunities, fosters unique collaborations, and supports inclusion, access, and affordability as a gateway to the world. CSU Pueblo is equally committed to serving the diverse population of the region; this emphasis is reflected in the demographic characteristics of the student body. Because more than 25 percent of our students are Hispanic, the Federal Government has designated CSU Pueblo a Hispanic Serving Institution.  Besides reflecting our commitment to serve this critically important and rapidly growing segment of the student population, that designation also allows the University to compete for certain federal grant funds to support its ability to better serve all students.  
 
Among its unique features, CSU Pueblo is one of seven schools in the nation to offer a degree in mechatronics, which combines electrical and mechanical engineering. The Hasan School of Business ranks among the top 15 percent of all business schools internationally with graduate and undergraduate programs in business administration accredited by the AACSB International Board of Directors. The College of STEM houses an undergraduate engineering program that was ranked in the nation's top 100 by U.S. News and World Report.  CSU Pueblo has an ever-changing campus landscape that features a newly renovated Library, a new general academic classroom building, and a newly renovated and expanded student center.
 
At CSU Pueblo, Student Life offerings have increased significantly with the transition of the campus from a commuter environment to a more traditional collegiate experience.  Competing at the NCAA Division II level, CSU Pueblo is a member of the Rocky Mountain Athletic Conference and offers 22 varsity intercollegiate sports and also has active intramural and club sports teams that allow students to get involved in campus life.

Colorado State University Pueblo offers a comprehensive benefits package including:

• Medical and prescription insurance

• Dental insurance 

• Vision insurance 

• Flexible benefit plan 

• Basic term life insurance 

• Voluntary term life and AD&D Insurance 

• Long-term disability insurance 

• Employee assistance program 

• Travel accident insurance 

• Voluntary critical illness and accident insurance 

• Annual and sick leave

• Retirement plans

• Employee and dependent tuition discounts

• State employee discounts via BenefitHub
   

Other incentives include various on-campus event, recreation, and meal discounts.

About Pueblo, Colorado 

The city of Pueblo is a historically and culturally rich, diverse city of more than 100,000, located in the southern part of the state along the Arkansas River near the Wet Mountains and the majestic Sangre de Cristo range. Pueblo enjoys ideal year-round climate with four distinct mild seasons, crisp mountain air, and 300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts to a full slate of summer and winter recreational activities, encompassing water sports at Lake Pueblo, biking or running along Pueblo's beautiful river trail system, golfing, tennis, hiking, or skiing in the mountains to the west.  The region is heavily agricultural, with large and small-scale farming and ranching, and a diverse mix of service, manufacturing, and technology industries.
 
CSU Pueblo is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history (felony and misdemeanor), national sex offender search, and/or motor vehicle history. Candidates who are extended an offer of employment must submit to and pass a background check prior to beginning employment. Some positions depending on the job duties may be required to complete a DMV and/or credit check.
 
The University reserves the right to check additional references, with prior notification given to the candidate.

Note: The successful candidate must provide official transcripts of academic work completed and, under U.S. Citizenship and Immigration Services regulations, be able to submit evidence of the ability to accept work in the U.S. by the day employment begins.
 
In compliance with the Clery Act of 1990, the University's annual security report is available at: https://www.csupueblo.edu/campus-safety. 
 
Colorado State University Pueblo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Additionally, the University complies with all other relevant, federal, state, and local laws regarding employment practices. 

It is the policy of Colorado State University Pueblo to provide reasonable accommodation for employees and applicants with disabilities. If you need accommodation, please contact the Office of Civil Rights Compliance & Title IX at crc@csupueblo.edu.

All employees of Colorado State University Pueblo (CSU Pueblo) are required to complete training on policies and procedures administered by the Office of Civil Rights Compliance & Title IX (CRC), under the supervision of the Director of Civil Rights Compliance & Title IX Coordinator. Required training includes: understanding and reporting conduct prohibited by the Discrimination, Protected Class Harassment, and Retaliation policy and the Title IX, Sexual Harassment, and Gender Discrimination policy. All employees are required to report conduct prohibited under this policy, and student disclosures of pregnancy or related conditions directly to the CRC and to provide the CRC’s contact information to any student disclosing pregnancy or related conditions. More information is available at: Policies and Resolution Procedures | Office of Civil Rights Compliance & Title IX (Policies and Procedures).