Regulatory Affairs Associate

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. 

We pride ourselves on our values which drive the level of care that we deliver to our patients: 

- Here For You (An attitude of service, empathy, and availability) 

- Own It (Drive and ownership) 

- Do the Right Thing (High integrity) 

- Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Regulatory Affairs Associate for our Compliance team.

This is a remote position with potential travel into our main office in New York or the FreedomCare hub closest to you for meetings and/or collaboration.

Department & Position Overview:

We are seeking a detail-oriented Regulatory Affairs Associate who can also own policies and procedures (P&P) management to ensure our organization complies with all applicable laws, regulations, and licensing requirements. The ideal candidate will collaborate, monitor regulatory developments, prepare and submit licensing materials and maintain internal P&Ps across the organization. This role supports multiple jurisdictions, ensuring timely approvals and ongoing adherence to standards.

Everyday You Will:

Regulatory Monitoring & Strategy

• Collaborate with the Manager of Regulatory Affairs to track and communicate changes in local, regional, national, and international regulations that impact on our business.

• Maintain a regulatory strategy aligned with business goals and timelines.

Contract Management:

• Ensure all contracts with state and county agencies, Medicaid payors, and MCOs adhere to legal and regulatory requirements.

• Lead Change of Ownership (CHOW) applications and lead the state licensure process for new markets.

Contract Oversight & Documentation:

• Responsible for the accuracy of all documentation in support of contracts.
• Oversee the full lifecycle of contracts, including drafting, reviewing, and renewing agreements.
• Maintain meticulous records of contracts, licensing documents, and compliance filings.

Application & Renewal Management:

• Lead the submission and tracking of new state Medicaid applications, ensuring all required documentation is accurate and timely.

Policies & Procedures (P&P) management:

• Maintain comprehensive P&Ps that reflect regulatory requirements and industry standards.
• Maintain a centralized P&P governance framework, including version control, approval workflows, and change management.
• Ensure P&Ps are accessible
• Manage the lifecycle of P&Ps (creation, review, approval, distribution, training, obsolescence).
• Coordinate with Compliance and Operations to ensure P&Ps are accurate and enforceable.
• Additional Compliance duties as assigned

Ideal Candidate Will Possess:

• Bachelor’s degree in healthcare administration, Business Administration, Legal Studies, Public Policy, or a related field (required).
• Minimum 5 years of experience in the healthcare industry (required).
• Experience with contract management, licensing, or regulatory compliance in healthcare, Medicaid, or managed care (preferred).
• Experience with state Medicaid/Medicare applications or regulatory filings (preferred)
• This role requires in-depth knowledge and experience embodied by a seasoned professional with a full understanding of compliance

Nice to Have Qualifications:  

• Notary Public certification (preferred).
• Strong attention to detail, organization, and regulatory knowledge are essential qualities.
• Experience Policy and Procedures Management
• Ability to manage multiple priorities and deadlines
• Ability to work with highly protective information
• Ability to use best practices and knowledge of internal or external business issues to improve services and deliverables of the department
• Works on and solves problems of diverse scopes where analysis and/or perspective taking may be needed.
• Works effectively and efficiently independently, receiving occasional direction and guidance from leadership and operating within established guidelines, policies, and/or regulations
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Acts as a resource for colleagues with less experience.
• Explains difficult or sensitive information; collaborates with others to build understanding, consensus and solutions.

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.