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Nevada, United States
Hybrid
Not Available
Sandvik Mining is looking for a Remote Monitoring Analyst, Elko, NV
Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the forefront of automation, digitalization and electrification, and sustainability is an integral part of how we do business. We seek bright, curious, and forward-thinking multi-cultural team members who are motivated by serving customers and employees, in future proofing business and thrive in an inclusive learning culture. We offer competitive wages and benefits, strong support for learning and professional development, and opportunities to grow a successful, rewarding career in a diverse, collaborative, and globally connected organization that values innovation, fairness, and long‑term impact.
Business area Mining is a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying.
The Remote Monitoring Analyst is responsible for monitoring equipment health and performance through Sandvik’s digital solutions, identifying potential issues and improvement opportunities, and delivering timely recommendations to customers. The role supports proactive maintenance, maximizes equipment availability, and creates customer value through data-driven analysis, reporting, and technical support.
The analyst serves as a key customer contact, providing insights on equipment condition, managing critical alerts, conducting operational performance reviews, and supporting customer adoption of digital services platforms. Working closely with Remote Monitoring Specialists and internal stakeholders, the role contributes to continuous improvement initiatives, root cause investigations, and the delivery of a high-quality Remote Monitoring Service.
Key Focus Areas:
Equipment health monitoring and analysis.
Proactive maintenance recommendations.
Customer reporting and engagement.
Critical alarm management.
Digital services support and training.
Data analysis and continuous improvement.
Service delivery and customer value creation.
This role Remote Monitoring Analyst will be a hybrid role requiring 3 days in office in Elko, NV.
Key Responsibilities:
Equipment Monitoring and Analysis
Recommendations and Case Management
Customer Relationship Management
Reporting and Documentation
Digital Services Support
Continuous Improvement
Minimum Qualifications:
Preferred Qualifications:
Location: Elko, NV
Travel Requirements / shift / hours: Regular office hours
Compensation Range: $75,000 to $85,000
Work authorization
Must have the legal right to work in the United States on an indefinite basis without employer sponsorship.
(Please note: temporary work authorizations, including OPT, do not meet this requirement.)
This position will be posted a minimum of 5 days, or until filled.
Benefits:
Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental, and disability insurance and an outstanding 401(k) retirement savings plan. We also provide opportunities for professional competence development, training, and career advancement.
How to apply
For immediate consideration, please apply online at www.home.sandvik/careers to the Remote Monitoring Analyst position R0099613.
Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsupport.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
