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New York, New York, United States
Onsite
Not Available
VTS is looking for a Renewals Manager to join our New York office and take ownership of a core part of our business: retaining the revenue that supports our long-term growth. You’ll manage a book of business, while working closely with Client Success, Sales, RevOps, and Product - turning the value customers see in VTS into multi-year commitments through a clear, process-driven approach. The role offers real ownership, direct visibility into company performance, and the chance to work with leading owners, operators, and brokers. We’re looking for someone who is self-motivated and coachable with a proven record in applying AI to their daily routine. If that sounds like you, we’d love to hear from you!
Role Overview
As a Renewals Manager, you will be a strategic, commercially driven professional responsible for protecting and growing revenue across our SMB and Mid-Market customer portfolio. Sitting at the intersection of Sales, Customer Success, and Revenue Operations, you will lead end-to-end commercial renewal negotiations, preserve account economics, drive multi-year contract renewals, and identify opportunities to increase ARR.
To thrive in this role, you are commercially driven, highly accountable, process-driven, and relentless about revenue preservation and growth. You take pride in structured negotiations and hold yourself to exceptional standards in pipeline hygiene and contract execution. You are a natural collaborator who aligns cross-functional partners across Customer Success, Sales, Legal, and Finance to engineer win-win renewal strategies. Above all, you possess an innate curiosity about commercial real estate, using customer insights and market dynamics, augmented by applying AI to your daily routine to protect and expand client relationships.
** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. **
What Makes This Job Awesome?
What Makes You a Great Fit?
Preferred
What VTS Values & How We Show It
VTS is the only AI-driven technology platform enabling intelligent real estate by unifying industry professionals, investors, and their customers at scale. In 2013, VTS revolutionized commercial real estate leasing operations with what is now VTS Lease. Today, VTS AI is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by the real estate industry globally.
With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE.
VTS maintains offices in New York City, London, Toronto, Chicago.
To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn.
Pay Transparency
At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $85,000 and $100,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. There is a commission structure for the position that will bring the OTE (on target earnings) to between $120,000 and $140,000, depending on the base salary agreed upon and achievement to goals.
