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San Francisco, California, United States
Onsite
About the Team
OpenAI's Marketing team helps people understand and use AI responsibly. We work with Research, Product, Design, Communications, and Creative to turn complex capabilities into clear stories, useful examples, and experiences that help audiences understand what the technology can do.
About the Role
As a Research Product Marketing Manager, you will help translate OpenAI's research into accurate positioning, compelling demonstrations, and launch narratives. You will work closely with researchers and product teams to understand new capabilities, the evidence behind them, and their limitations, then explain why they matter to the audiences we want to reach.
You will connect technical understanding with audience insight, carrying work from the initial brief through launch and follow-through. This is a hands-on role for a marketer who can ask precise questions, write clearly, and help teams make sound decisions as research and product plans evolve.
In this role, you will:
Develop positioning and messaging for research capabilities and releases, grounding claims in evidence and clearly distinguishing demonstrated results from possible applications.
Partner with researchers and product leads to understand how capabilities work, where they are useful, and what limitations or caveats audiences need to know.
Define priority audiences and questions for each initiative. Use research, feedback, and usage signals to identify barriers to understanding and opportunities for useful adoption.
Build launch briefs that connect the research story, audience needs, communications goals, and the work required from cross-functional partners.
Work with Creative, Design, and technical collaborators on demonstrations, examples, and educational content that make complex ideas understandable without overstating performance.
Coordinate messaging and launch materials with Research, Product, Communications, and other relevant review partners, keeping descriptions consistent as plans change.
Turn audience feedback and launch results into recommendations for clearer explanations, stronger examples, and sustained education beyond the initial announcement.
Establish measures of audience understanding, engagement, and adoption with analytical partners, and communicate findings with appropriate limits and practical next steps.
You might thrive in this role if you:
Have experience in product marketing or a related role bringing technical products, research, or emerging capabilities to market.
Can learn unfamiliar technical concepts, ask useful questions of subject-matter experts, and translate their answers for audiences with different levels of expertise.
Write clear positioning, briefs, and launch materials that make a persuasive case while preserving technical accuracy and necessary nuance.
Have taken cross-functional launches or educational programs from an ambiguous brief through delivery and measurement.
Use qualitative research and quantitative signals to shape messaging and priorities rather than relying on assumptions about what audiences need.
Build productive relationships with research, product, creative, and communications partners, and can align contributors without formal authority.
Exercise sound judgment with confidential work, evolving results, and shifting timelines. Experience with AI products or research-led organizations is valuable.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
