Research Team Manager - Probate, Lineage, or General US

About Ancestry:

When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, connects everyone with their past so they can discover, preserve, and share their unique family stories. With our unparalleled collection of more than 65 billion records, over 3.5 million subscribers, and over 27 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving, and sharing the most important information about themselves and their families.

We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office- see the full list of eligible US locations HERE). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity.

Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve. 

Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious.

The Research Team Manager (RTM) is a senior genealogical leader who guides, mentors, and manages a team of researchers and Research Managers. Bridging the gap between active research and operations management, the RTM advocates for team development, enforces genealogical research standards, and interfaces with executive leadership on client experience and product quality. In addition to team leadership, the RTM maintains active involvement in casework and industry best practices.

What You Will Do:

• Team Leadership & Development: Lead, mentor, and performance-manage a team of up to 15 research professionals. Conduct regular one-on-ones, set goals, and drive ongoing skill development.
• Quality & Standards Oversight: Own team research quality, ensure compliance with standard operating procedures, and maintain professional genealogical standards.
• Case Management & Active Research: Oversee project allocation, assist with operational bottlenecks, and directly manage a small portfolio of client research projects.
• Operational Collaboration: Partner with Operations Directors on team goals, hiring, and business operations, and collaborate with Client Relationship Managers to resolve client concerns.
• Quality & Standards Oversight: Own team research quality and client satisfaction.

Who You Are:

• Professional Research Expertise: 10+ years of professional genealogy experience, with 5–10 years of recent experience in Probate, Lineage and/or General US Research.
• Leadership Experience: 2–5 years of direct team management experience, with a proven track record of developing talent, managing performance, and resolving operational bottlenecks.
• Communication & Time Management: Exceptional communication skills with experience delivering constructive feedback, alongside strong time management to balance management duties with active billable research.
• Preferred Qualifications: Certified or Accredited Professional Genealogist credential; Bachelor’s degree or higher

As a signatory of the ParityPledge in Support of Women and the ParityPledge in Support of People of Color, Ancestry values pay transparency and pay equity. We are pleased to share the base salary range for this position: $76,390 - $90,715 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience. We will share detailed compensation data for a specific location during the recruiting process. Read more about our benefits HERE.

Additional Information:

Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.

All job offers are contingent on a background check screen that complies with applicable law. For candidates who live in San Francisco, CA, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.

Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.