Restaurant Lead

Summary-

We are seeking a passionate and service-driven Restaurant Lead to support our front-of-house operations and lead by example in delivering exceptional guest experiences. As a key member of our leadership team, the Restaurant Lead plays an essential role in floor management, team guidance, and upholding daily service standards. The ideal candidate thrives in a fast-paced environment, demonstrates strong interpersonal skills, and takes pride in creating memorable dining experiences.

Essential Duties and Responsibilities- Current duties may be changed if the job requires and/or additional duties may be assigned if necessary.

• Serve as the shift lead and primary point of contact for the front-of-house team during service hours.
• Monitor and manage staff break schedules to ensure compliance with labor regulations and smooth operational flow.
• Assist with opening and closing procedures, including shift reporting and floor readiness.
• Ensure smooth day-to-day floor operations, including table management, service flow, and guest relations.
• Uphold and model service excellence, hospitality, and brand standards at all times.
• Assist with staff training, onboarding, and mentoring new hires.
• Monitor guest satisfaction and handle real-time feedback or complaints professionally.
• Communicate effectively with back-of-house and management teams to maintain service efficiency.
• Ensure adherence to food safety, alcohol service, and health code regulations.
• Support opening and closing duties, including shift reports, side work, and cleanliness checks.
• Assist with inventory management and supply restocking as needed.

Minimum Requirements-

• 3+ years of experience in a high-volume kitchen or hospitality setting; supervisory experience strongly preferred.
• Proven ability to lead a team and manage multiple tasks efficiently under pressure.
• Excellent time management, communication, and organizational skills.
• Represent the San Antonio Winery in a professional, positive manner at all times.
• Flexibility: Must be willing to work weekends.
  • Wednesday- Sunday availability is required
  • Must be open to working overtime as needed
• Physical Requirements: Ability to stand for long periods of time and carry up to 50 pounds.
• Must be able to work on-site in both indoor and outdoor environments, sometimes in varying weather conditions (e.g. heat, cold, wind).
• Hygiene Standards:
  • Must adhere to proper hygiene and cleanliness practices at all times.
  • A professional appearance and grooming standard must be maintained.

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