Compensation Amount:
17.77 USD HourlyThe Retail Clerk is responsible for assisting customers in making purchases, stocking and maintaining merchandising and display, receiving money from and disbursing money to customers, and always maintaining a high level of friendly customer service in a busy, high traffic location. This position reports to the Retail Manager.
Job Description:
Wage: $17.77 - $17.77
Benefits: Sick Pay (Sick Leave is provided in accordance with Washington State law, allowing employees to accrue one hour of sick leave for every 40 hours worked, to be used for personal illness, family care, and other qualifying reasons.); Employee Discounts, Recreation Program, Employee Assistance Program; Housing & Meal Plan Available
ESSENTIAL FUNCTIONS
- Smile and greet customers entering Gift Shop and thank each customer before they leave.
- Answer customers’ questions and provide information on company products, promotions, and policies.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases, receive and process cash or credit payment.
- Issue receipts, refunds, credit, or change due to customers accurately.
- Maintain and take responsibility for cash register and contents within.
- Maintain clean and orderly cash station area.
- Stock and maintain sales area with various supplies and products.
- Maintain neatness and cleanliness of the retail operation by sweeping, dusting, vacuuming, and facing product.
- Turn in cash drawer and sales reconciliation at shift’s end.
- Assist with special events.
- Maintain awareness of safety issues and report them immediately to your manager.
- Performs such other related duties as directed or required.
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
- High School Diploma/G.E.D. preferred.
- Ability to communicate and attend to guests with the highest standard of customer service.
- Ability to pass cash handling training.
- National Park gift shop experience preferred.
PHYSICAL AND MENTAL REQUIREMENTS
- Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
- Lifting, carrying, and pushing up to 10 lbs. regularly, 10-15 lbs. frequently, and up to 25 lbs. Occasionally.
- Ability to stand for the entire workday and climb stairs occasionally.
- Withstanding temperature extremes in indoor/outdoor environments.
- Reading and writing work-related documents in English.
- Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
- Constantly communicates and receives verbal communication with other employees in a sometimes fast paced environment.
- Physical attendance in unit to perform duties.
EQUIPMENT USED
- Retail POS (Point of Sale) system including cash register and credit card terminal
- Required Personal Protective Equipment
Ascending to 14,410 feet above sea level, Mount Rainier is an iconic point in the Washington landscape. Our associates gain valuable experience here while meeting guests and coworkers from around the world, and in their free time they have a magical world of pristine mountain meadows, majestic waterfalls, peaceful old-growth forests, and much more to explore! While we operate year-round, our primary season is the summer months, with most employment opportunities available between April and October. Our All-Star team members enjoy fantastic perks and an amazing work environment!
