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Troy, Michigan, United States
Onsite
Job Title
Retail Sales Supervisor
Job Overview
Our Retail Sales Supervisors are a major driving factor behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. At Bob’s, you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the “Bob’s Way,” our Retail Sales Supervisors lead motivated, driven, commission sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment. This role operates in a dynamic retail showroom and leverages leading-edge retail technology to coach and develop high-performing teams.
What You’ll Bring to Bob’s
At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!
Key Skills for Success
To excel in this role, you will need to demonstrate strengths in the following skill areas:
Core Competencies & Expertise
Team Leadership and Staff Development
Customer-Centric Sales Coaching
Effective Communication and Active Listening
Critical Thinking and Problem Solving
Goal Setting and Performance Management
Operational Execution (Open/Close Procedures, Showroom Readiness)
Conducting Team Huddles and Sales Drills
Driving Customer Engagement and Satisfaction
Sales Strategy Execution
Process and Workflow Management
Preferred Competencies & Skills
3+ years in a supervisory or sales leadership role
Experience managing commission-based teams
Knowledge of retail operations and customer experience standards
Familiarity with e-learning and team training platforms
Strong organizational and time management abilities
Who We Are
At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.
Benefits & Perks
Competitive Medical, Dental, and Vision Insurance
Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
401(k) Profit Sharing Plan with a generous company match
Pet Insurance and employer-paid Life Insurance options
Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
Employee Discount starting on Day 1, plus exclusive partner discounts
And so much more!
Our Culture & Core Values
At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!
Minimum Qualifications
·Proven leadership experience in a customer-focused retail environment
Must be at least 18 years old to be considered for employment with Bob’s
Physical Demands
Ability to stand and walk for extended periods
Ability to lift, move, and handle up to 50 lbs as needed
Diversity is a Core Value at Bob’s
At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.
It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
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