About our Sales Associates
As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location Town & Country Village in Palo Alto, CA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.
In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.
This is a part-time role.
**Must be available WEEKENDS!!**
What you'll be doing as a Retail Store Associate:
- Greet ear-piercing clients and shoppers
- Offer and provide education about Rowan piercing services and jewelry
- Support needs of ear piercing clients and shoppers
- Improve store efficiency and processes to ensure seamless client experience
- Restock jewelry and ear piercing materials
- Maintain cleanliness and sterility of the studio
- Perform bi-weekly inventory counts and investigate discrepancies
- Manage technology and software systems
- Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio
Experience we're looking for:
- Retail experience or sales experience
- Experience with jewelry, ear piercing, or a service or hospitality business a plus
- Ability to work independently, ownership-minded
- Positive and high-energy, resourceful with an entrepreneurial spirit
- Passionate about earrings and ear piercing
- Interest in working at an early-stage, high-growth company
- Willing to work a flexible schedule
Part-Time Benefits & Perks
- Compensation: $18-20 per hour + commission!
- 401k and Roth IRA Plans
- Employee discounts on our amazing products!
