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Ridgedale, Missouri, United States
Onsite
POSITION SUMMARY: The Retail Store Lead supports the Store Manager in day-to-day operations of the store. The Lead is responsible for daily direction and training of associates on processes and service to ensure the best guest experience. They will drive sales and assist guests on the floor, maintain merchandising standards, and act as a cashier/sales associate throughout shift.
ESSENTIAL FUNCTIONS:
EXPERIENCE/QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITY:
Customer service skills- Ability to interact with others in an honest, fair, and respectful way, giving others confidence in one's intentions and those of the organization. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
High Work Standards- Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks
Problem Solving/Decision Making- Ability to identify and understand issues, problems, and opportunities, taking self-directed steps to choose a course of action.
Team-oriented- Ability to collaborate and work with others to develop best practices, coordinate duties, and fulfill guest needs.
Planning and Organizing- Skilled at establishing a course of action to ensure work is completed efficiently.
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Regularly walks, stands, lifts up to 50 lbs., and does computer work.
Seldom/Never sits.
INDEPENDENT JUDGEMENT:
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
