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Vernon, California, United States
Onsite
Reporting to the Manager, Retail Warehouse, the Retail Warehouse Associate plays a vital behind-the-scenes role within the Revenue & Engagement department, supporting the Museum’s retail experience. As a steward of merchandise, this position ensures items are received, handled, and delivered with care and precision while maintaining a seamless flow of inventory from the warehouse to the museum store.
This role also serves as a trusted driver, responsible for the safe and timely transport of goods between locations, upholding high standards of safety, reliability, and operational excellence.
Receive and inspect incoming shipments, verifying quantities, condition, and alignment with purchase orders, packing slips, and transfer documentation
Unpack, label, and organize merchandise to preserve product integrity, accessibility, and efficient stock flow
Maintain accurate inventory records through cycle counts, audits, and timely updates in inventory management systems or handheld devices
Replenish the museum store in a timely manner, partnering with store staff to support merchandising priorities, launches, and seasonal product flow
Pick, pack, and prepare merchandise for internal transfers, store requests, and customer fulfillment with accuracy and efficiency
Process damaged goods, returns, and discrepancies according to established procedures, escalating issues as needed
Help reduce loss and shrink by handling merchandise carefully, maintaining secure storage practices, and reporting variances promptly
Uphold a clean, organized, and safe warehouse environment that reflects operational excellence and supports OSHA-compliant practices
Load and unload goods with care, recognizing the value and craftsmanship of each item
High school diploma or GED equivalent required
Valid Driver License
2+ years of experience in warehouse, retail, logistics, or a related operational environment
Ability to lift to 50 lbs. and perform physical tasks in a fast-paced environment
Forklift certification (or ability to obtain) preferred
Familiarity with inventory systems, handheld scanners, and stock management practices
Strong attention to detail, organization, and accuracy in receiving, stocking, and fulfillment tasks
Reliable, team-oriented, and able to communicate effectively across warehouse and retail operations
Knowledge of health and safety standards and maintaining OSHA-compliant operations in California
WORK ENVIRONMENT
This role is performed primarily in a public-facing museum retail environment with frequent interaction with visitors, staff, vendors, and other museum departments.
The retail space may be active and fast-paced, particularly during weekends, holidays, exhibitions, programs, and special events.
May require early mornings, evenings, weekends, and holidays.
PHYSICAL REQUIREMENTS
Ability to stand and walk for extended periods of time during scheduled shifts.
Ability to lift, carry, unpack, and restock merchandise up to 30 pounds, including shipment boxes, inventory, retail fixtures, displays, point-of-sale equipment, and other store supplies.
Ability to bend, reach, climb step stools as needed, and perform repetitive motions associated with POS operation, packaging, tagging, and merchandising.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.