Job Description:
Who We Are:
We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.
We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.
Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.
Cart.com Fast Facts:
- 6,000+ customers worldwide
- 1,600+ employees globally
- 17 warehouses nationwide, totaling over 10 million square feet of space
- Headquartered in Houston, TX with international offices in Mexico and Poland
Our Values:
Cart.com is building a company that is committed to living out these 6 core values:
- Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
- Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
- Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
- Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
- Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
- Remember to be human: We work hard, but we leave room for the people, places and things that we love.
AI is part of how we work. It's not doing the hiring.
We'll use AI in parts of our process and we think you should feel free to use it too — for research, prep, whatever helps. But our interviews exist to meet you, not your best AI-assisted draft. Real people make every call here. Any questions about how this works, just ask: people@cart.com
Remote:
This position is open to applicants or individuals who are located in or willing to move to AL, AZ, CA, CO, CT, DE, FL, GA, IL, IN, IA, KY, LA, ME, MD, MA, MI, MS, NE, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV
The Role:
The Revenue Accountant is a hands-on member of Cart.com's Revenue Accounting team with primary responsibility for customer cash application, accounts receivable, collections support, reconciliations, and related month-end close activities. This role works within established procedures and policies, escalates complex issues as needed, and partners with Billing, Treasury, Sales, and Customer Service to keep customer accounts accurate and current.
What You'll Do:
Daily Tasks
- Apply and post customer payments from checks, EFTs, lockbox receipts, credit cards, and other payment methods, and update the accounts receivable ledger.
- Monitor unapplied cash and short payments; investigate differences and clear routine exceptions.
Collections & Customer Management
- Monitor accounts receivable aging and follow up on overdue accounts by phone and email.
- Assist with and monitor payment plans and collection activities.
- Work customer disputes and deductions; research and help resolve reasons for nonpayment.
- Issue customer statements and aging reports.
- Respond to customer payment inquiries and resolve basic account issues.
- Process and document customer credits in accordance with established approval procedures.
Month-End Close Activities
- Prepare and reconcile assigned accounts receivable accounts.
- Reconcile unapplied cash, accounts receivable adjustments, and deferred revenue balances related to billing.
- Calculate and post routine revenue-related entries or adjustments when accounts receivable activity affects revenue recognition.
- Prepare and post bad debt expense entries and write-offs in accordance with company policy.
- Provide schedules and supporting documentation for month-end close and audit requests.
Process, Systems & Internal Controls
- Maintain accounts receivable master data, including customer accounts, billing terms, and contract terms.
- Follow and support internal controls over invoicing, approvals, and cash handling.
- Assist with configuration, documentation, and maintenance of accounts receivable processes in the ERP system.
Cross-Functional Coordination
- Work with Sales and Customer Service to resolve disputes and align billing with customer contracts and deliverables.
- Coordinate with Treasury on cash handling, payment research, and banking issues.
Ad Hoc Tasks
- Assist with account reconciliations, intercompany accounts receivable matters, and special projects, including process improvement and automation.
- Participate in month-end and year-end audits and SOX control testing as needed.
Who You Are:
- Detail-oriented and organized, with a consistent focus on accuracy and timely follow-through.
- Comfortable performing high-volume transactional work while investigating exceptions.
- Able to communicate professionally with customers and internal partners by phone and email.
- Willing to learn Cart.com's systems, accounting processes, and revenue-related policies.
- Able to follow established procedures, identify issues, and escalate more complex matters appropriately.
What You've Done:
- 1 to 3 years of experience in accounts receivable, cash application, collections, billing, or general accounting.
- Experience applying customer payments, researching account differences, and reconciling accounts.
- Experience supporting month-end close through journal entries, reconciliations, or supporting schedules.
- Working knowledge of Microsoft Excel, including basic formulas, lookups, filters, and reconciliations.
- Associate or bachelor's degree in Accounting, Finance, Business, or a related field, or equivalent relevant experience.
Nice to Haves:
- Experience in eCommerce, logistics, fulfillment, SaaS, or technology-enabled services.
- Experience with Business Central (Dynamics 365), NetSuite, or a similar ERP system.
- Exposure to revenue recognition, deferred revenue, SOX controls, or audit support.
- Experience with process improvement or accounting automation.
Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
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Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
