Revenue Cycle Management (RCM) Analysts

The mission of The Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description:

Mission Statement:

The mission of Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology.

Job Summary:

The RCM Analysts play a critical role in maximizing financial health, improving cash flow, and ensuring revenue and data integrity. This role directly influences operational efficiency, profitability, and compliance with industry standards. An RCM Analyst manages, monitors, and optimizes the revenue cycle to ensure accurate billing, timely payments, and improved financial performance. Develop and implement strategies to optimize revenue cycle processes, reduce errors, and improve cash flow. Work closely with finance, RCM teams, healthcare providers, IT, and other departments to ensure seamless integration of systems and effective communication of findings. Assimilate data from multiple systems/sources and assist with analysis and interpretation of complex datasets using qualitative and quantitative methods. This role will aid in the automation, development, implementation, maintenance, and delivery of revenue cycle reports, dashboards and reporting packages to the revenue cycle and finance teams. The Chief Operating Officer will work to enhance the utilization of existing reporting tools and develop new tools to aid the organization in recognizing and maximizing revenue and reimbursement opportunities. RCM Analysts has a thorough understanding of healthcare revenue cycle and financial analytics and be able to provide data driven insights and actionable information to drive improvement, increase efficiency, and implement best practices.

Essential Functions:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodations.

• Model and track impact of payor contracts; model and track impact of charge master updates; create recommendations and provide insight into potential changes.
• Assess productivity and effectiveness of third-party revenue cycle vendors and provide actionable insights into critical deficiencies and areas of improvement.
• Collaborate with Chief Operating Officer and billing teams to develop monthly revenue reporting.
• Analyze complex financial and operational data, track key performance indicators (KPIs), and generate reports to identify trends, inefficiencies, and opportunities for revenue enhancement 
• Analyze variances to compare actual to expected reimbursement, and benchmarking.
• Help update and maintain various fee schedules and reimbursement models for Medicare and commercial insurance payers.
• Complete financial reporting and analysis related to reimbursement, service line profitability, and patient level reporting.
• Assist with annual budget and monthly forecasting and closing process.
• Prepare, interpret and analyze financial data, business metrics, and report on KPI.
• Gather operational and workflow requirements to document, implement and monitor workflow processes.
• Ability to understand operational business processes and build technology and reports to track key performance indicators, model changes in key variables and analysis that impact on revenue.
• Prepare financial and statistical reports and monitor trends and variances.
• Manage and manipulate data as required to maintain financial models.
• Reviews and understanding fluctuations across the organization delivering cost of care and variations in cost of care. Differentiates impact of rate versus utilization variations.
• Analyze data for reasonableness and integrity.
• Create dashboards with RCM, operations, clinical and financial reporting.
• Complete special projects and provide support as requested.

Competencies:

• Ability to manipulate large sets of data in multiple databases is required.
• Ability to utilize Microsoft Excel and Power BI on a routine basis and will need to be an advanced user of these products.
• Knowledge of GoRev, Collaborate MD, NexGen, Centricity, Evident, is a plus.
• Ability to collaborate across all business functions.
• Outstanding verbal and written communication skills.
• Ability to multi-task and meet deliverables timely
• Knowledge of State, Medicare, and other external regulatory and accreditation agencies.
• Reasoning skills and ability to articulate logic behind decisions.

Education and Experience:

• Bachelor’s degree in accounting, finance, mathematics, data science, statistics, business administration, or a related field. Master’s Degree is preferred.
• 3+ years of experience in revenue cycle management and financial analysis.
• Experience in hospital/physician billing for in and out-of-network facilities, and strong knowledge of Medicare preferred.
• Experience with relational databases and knowledge of query tools and statistical software is required.

Additional Requirements:

• Great Customer Service Skills.
• Experience in healthcare billing, preferably within community-based services in California.
• Familiarity with revenue recognition principles and audit support.
• Experience working with multi-location organizations preferred.
• Able to travel to satellite clinics when necessary.

Salary Transparency:

• Exact compensation may vary based on skills, experience, and location.
• The pay range is from $90,000 to $110,000 per year.