**About Us**
Sameday AI is hyper-growth B2B SaaS company with a down‑to‑earth customer base and a culture that values ownership, clarity, and iteration. We’re building a high‑leverage Revenue Operations function to power predictable growth across Marketing, Sales, and Customer teams.
**The Role**
As our **Revenue Operations Manager (Mid‑Level)**, you’ll be the hands‑on systems owner and process optimizer for our go‑to‑market engine. You will partner daily with Marketing and Sales, collaborate closely with our CEO on growth experiments and board‑level metrics, and run a tight ship on data, tooling, and reporting. This is an execution‑heavy role for a technically strong operator who knows B2B SaaS best practices and how to translate them into working systems—especially in **HubSpot Enterprise**.
What You’ll Do
**Own GTM systems & data**
* Serve as primary admin for **HubSpot Enterprise Suite** (Sales/Marketing/Ops), including: lifecycle stages, pipelines, custom objects, data model design, workflows/automation, lead scoring, routing, validation rules, permissions/teams, sandboxes, and reporting.
* Build and maintain data quality: normalization, deduplication, enrichment, UTM governance, field standards, and change‑management/version control for workflows.
**Operationalize pipeline & funnel**
* Define and enforce **lead management** from inbound and outbound (MQL → SAL → SQL → Opportunity → Closed Won/Lost) with clear **SLAs** and feedback loops for SDRs/AEs.
* Implement **territory models, lead/account ownership,** and **capacity planning**; administer routing rules and fallbacks.
* Improve **forecasting** accuracy and pipeline hygiene; standardize stages, exit criteria, and next‑step expectations.
**Instrumentation & analytics**
* Build executive and team dashboards (conversion rates, velocity, win rates, cohort retention/expansion, CAC/LTV, campaign ROI).
* Partner with Marketing to implement **attribution** (multi‑touch and campaign/UTM standards) and experiment design (A/B testing, holdouts).
**Outbound & enrichment at scale**
* Operationalize outbound prospecting using **Clay** and **Apollo** (list building, enrichment, sequencing, health checks, routing into HubSpot with governance).
* Evaluate data suppliers and enrichment rules to maintain high precision and low spam risk.
**Integration & automation**
* Integrate GTM stack tools and product usage data into HubSpot (webhooks, APIs, native connectors).
* Build automations for repetitive tasks; where helpful, script lightweight data transformations. **Python** skills are a strong plus.
**Enablement & change management**
* Document processes (SOPs), run playbook reviews, and deliver training for Sales/Marketing.
* Translate exec priorities into operational work—clear specs, timelines, and measurable outcomes.
**Compliance & governance**
* Embed consent, opt‑out, and regional requirements (e.g., CAN‑SPAM/CCPA/GDPR where applicable) into forms, sequences, and data retention policies.
**Within Your First 90 Days, You Will**
1. **Map & stabilize** our GTM data model in HubSpot Enterprise; publish lifecycle definitions and SLAs.
2. **Ship dashboards** for execs and frontline teams: funnel conversion, time‑to‑first‑touch, pipeline coverage, forecast rollups.
3. **Stand up outbound ops** with Clay + Apollo feeding governed, de‑duplicated records into HubSpot with routing and sequence QA.
4. **Reduce data debt** (dedupe, normalize key fields, UTM discipline, required fields at stage changes).
5. **Create an experiment backlog** with Marketing/CEO and a 2‑quarter RevOps roadmap.
**What Success Looks Like (KPIs)**
* **Lead response time** to < 5 minutes for inbound during business hours.
* **MQL→SQL conversion rate** improved by 25–50% vs. baseline.
* **Forecast accuracy** within ±10% by month 3–4.
* **Data completeness**: < 2% missing on required ICP fields; duplicate rate < 1%.
* **Pipeline hygiene**: 95% opportunities with next step & close date; stale stage reduction by 50%.
* **Attribution**: standardized UTM usage on 95% of qualified inbound opportunities.
What You Bring
**Must‑haves**
* **3–6 years** in Revenue/Ops, Sales Ops, or Marketing Ops within **B2B SaaS**.
* **Advanced HubSpot Enterprise** admin skills (Sales/Marketing/Ops): custom objects, complex workflows/branching, lead scoring & routing, sandboxing, permissions, and multi‑pipeline reporting.
* Hands‑on experience with **Clay** and **Apollo** for enrichment, list building, and outbound sequencing—plus how to connect them cleanly to HubSpot.
* Strong **analytical** chops: funnel math, SQL or advanced spreadsheet modeling, and building useful dashboards.
* Demonstrated ownership of **best practices**: lifecycle definitions, SLA design, stage exit criteria, opportunity hygiene, and attribution frameworks.
* Excellent communicator who can partner with Sales/Marketing leaders and **work closely with the CEO** to translate priorities into operational plans.
* In‑office presence in **Lehi, Utah**.
**Nice‑to‑haves**
* **Python** for data wrangling, API scripts, or lightweight ETL; comfort with REST APIs/webhooks.
* Experience with a BI tool (Looker, Power BI, Tableau) and/or data warehouse (BigQuery, Snowflake).
* Familiarity with reverse ETL, CDPs, or product‑usage integrations.
* Exposure to **comp plan mechanics**, territory planning, and capacity modeling.
* Experience supporting **PLG motions** (trials, PQLs) alongside sales‑led funnels.
Our GTM Stack (You’ll Touch)
* **HubSpot Enterprise Suite** (core CRM/Marketing/Ops)
* **Clay** + **Apollo** for enrichment and outbound
* Google Workspace, Slack, project tracking (e.g., Asana/Jira), and a BI layer (tooling flexible)
How We Work
* **Hands‑on, collaborative:** you’ll sit with Sales & Marketing and be a daily problem‑solver.
* **Fast iteration:** ship, measure, improve.
* **Customer‑grounded:** our users are practical and candid; we build with them, not for them.
Compensation & Benefits
Competitive salary + performance bonus, medical/dental/vision, 401(k), generous PTO, and professional development budget. (We’re happy to discuss ranges transparently in the first conversation.)
Equal Opportunity
We’re an equal‑opportunity employer and value diversity. If you’re excited about this role but don’t meet 100% of the requirements, we’d still love to hear from you.
Visa sponsorship is not available for this role.
