Revenue Operations Specialist

Accountabilities:

Manage and maintain deal tracking systems, operational workflows, and transaction records to ensure accuracy and consistency.
Review and process commission structures, agent splits, referral fees, and revenue allocations, ensuring calculations and financial records are accurate.
Support real estate agents with transaction-related processes, operational inquiries, and workflow coordination.
Monitor lead distribution and track transaction progress from initial assignment through closing.
Perform daily operational activities required to support efficient workflow execution, transaction processing, and revenue operations.
Maintain, monitor, and optimize automation workflows and system integrations using tools such as Zapier, n8n, CRM platforms, Google Sheets, and other operational technologies.
Ensure data accuracy and consistency across reporting systems, deal trackers, CRM platforms, and revenue records.
Identify opportunities to streamline operational processes, improve efficiency, and reduce repetitive manual tasks through automation and workflow enhancements.
Coordinate with internal stakeholders to communicate transaction updates, reporting requirements, and operational priorities.
Maintain operational documentation, update systems, and standardize workflows to improve consistency and transparency.
Support continuous improvement initiatives by identifying process gaps and recommending practical solutions.
Requirements:
Previous experience in revenue operations, sales operations, transaction coordination, business operations, or a related administrative and operational role.
Experience maintaining deal trackers, coordinating transaction workflows, and monitoring progress through completion.
Familiarity with commission calculations, agent compensation structures, referral fees, revenue allocations, or comparable financial processes.
Strong proficiency in Google Sheets or Microsoft Excel, including formulas, data reconciliation, reporting, and spreadsheet management.
Experience working with CRM systems and maintaining accurate information across multiple platforms and databases.
Demonstrated ability to support agents, clients, or internal stakeholders with operational questions, transaction coordination, and process-related inquiries.
Experience documenting standard operating procedures, maintaining process documentation, and identifying workflow improvement opportunities.
Previous experience in real estate, property transactions, or a brokerage environment is considered an asset.
Familiarity with automation and integration platforms such as Zapier or n8n is highly desirable.
Strong organizational skills and attention to detail, with the ability to manage multiple workflows and competing priorities.
Analytical and problem-solving abilities, particularly when reviewing financial data, identifying discrepancies, and improving operational processes.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams in a remote environment.
Proactive, adaptable, and technology-oriented mindset, with an interest in leveraging automation to improve business operations.
Ability to work independently, take ownership of responsibilities, and contribute positively to a collaborative and fast-paced organization.
Benefits:
Comprehensive healthcare: Employer-paid medical coverage, including dental and vision benefits.
Retirement savings: Access to a Registered Retirement Savings Plan (RRSP) with employer matching contributions of up to 4%.
Fully remote flexibility: Work from anywhere in Canada, with no requirement to commute to a traditional office.
Company-provided equipment: Laptop, monitor, headset, and other necessary tools to support your remote working environment.
Collaborative culture: Join a supportive, inclusive, and innovative workplace that values teamwork and creative thinking.
Technology-driven environment: Work with modern digital platforms, automation tools, and collaborative technologies.
Professional development: Opportunities to develop operational, analytical, and technical skills within a growing organization.
Work-life flexibility: Benefit from a work-from-anywhere environment designed to support autonomy and flexibility.
Inclusive workplace: Work in an environment that values diversity, equal opportunity, and the unique contributions of every team member.