Revenue Strategic Programs Director - Change Agent

Accountabilities

Revenue Communication Strategy: Design, implement, and manage communication channels that keep sales and customer-facing teams informed about revenue priorities, strategic initiatives, and operational changes. Establish consistent communication rhythms, including regular priority updates, change summaries, and urgent announcements.
Centralized Information Management: Maintain a reliable source of truth for current revenue priorities, programs, and process updates, ensuring teams can easily access accurate and relevant information.
Executive Messaging and Content Development: Translate complex business strategies, policies, and program decisions into concise, accessible, and actionable communications tailored to sales representatives, frontline managers, and customer-facing teams.
Audience Segmentation and Message Alignment: Determine which stakeholders need specific information and when, adapting communications to different regions, market segments, and organizational roles.
Change Management and Adoption: Lead change management initiatives from stakeholder mapping and impact assessments through readiness planning, communication, implementation, and reinforcement to support successful adoption across distributed teams.
Cross-Functional Collaboration: Partner with sales leadership, enablement, customer success, and marketing to align messaging, training resources, and operational tools around strategic changes and revenue initiatives.
Frontline Manager Enablement: Equip managers with talking points, frequently asked questions, and practical guidance to help them communicate changes confidently and consistently to their teams.
Adoption Monitoring and Optimization: Measure employee awareness, understanding, and adoption of new initiatives. Use feedback and performance data to refine communication methods, improve engagement, and address gaps in understanding.
Field Feedback and Stakeholder Engagement: Establish two-way communication channels, including surveys, manager forums, and field advisory groups, to capture feedback from customer-facing teams and incorporate their insights into program decisions.
Revenue Priority Alignment: Work with executive leaders to clarify, prioritize, and sequence the most important revenue-generating initiatives. Reduce competing communications and unnecessary requests so teams can concentrate on the activities with the greatest business impact.
Strategic Program Management: Apply structured program management practices to revenue initiatives, including milestone planning, ownership assignments, dependency management, risk identification, and progress reporting.
Performance Measurement and Reporting: Define and monitor metrics such as communication reach, comprehension, time to action, behavior change, and adoption rates. Connect these indicators to broader revenue outcomes, and report progress, risks, and lessons learned to senior revenue leadership.
Engagement and Motivation: Encourage participation and reinforce desired behaviors through effective recognition, performance leaderboards, and incentive programs aligned with strategic objectives.
Continuous Improvement: Identify communication bottlenecks, operational friction, and unintended consequences early, ensuring field feedback informs improvements and that teams understand how their contributions influence decisions.
Requirements
Professional Experience: At least 10 years of experience in revenue operations, sales strategy, sales enablement, change management, strategic communications, program management, consulting, or a related discipline. Experience within a B2B SaaS or technology company is strongly preferred.
Change Management Expertise: Demonstrated success leading organizational change and driving adoption across large, distributed sales, field, or customer-facing teams.
Exceptional Communication Skills: Outstanding written and verbal communication abilities, with a proven capacity to simplify complex topics and turn strategic information into clear, accurate, and actionable messages.
Communication Program Development: Experience designing and managing communication channels, content strategies, and recurring communication cadences for sales or customer-facing audiences.
Program and Project Management: Strong organizational and execution skills, including the ability to manage timelines, coordinate stakeholders, track dependencies, monitor progress, and deliver multiple initiatives simultaneously.
Revenue and Go-to-Market Knowledge: Working knowledge of revenue performance metrics and go-to-market processes, including pipeline management, bookings, customer retention, and sales productivity.
Executive Influence and Stakeholder Management: Ability to influence senior executives and frontline teams, build trust across functions, and navigate a complex, matrixed, global organization.
Analytical and Measurement Capabilities: Ability to define meaningful performance indicators, interpret adoption and engagement data, identify improvement opportunities, and connect communication effectiveness to business results.
Strategic Thinking and Prioritization: Strong judgment in identifying the most important information to communicate, sequencing priorities, and minimizing unnecessary complexity for field teams.
Adaptability and Ownership: Comfortable working in fast-moving environments with ambiguity and evolving priorities. Demonstrates initiative, sound decision-making, and a proactive approach to solving problems.
Collaboration and Leadership: Skilled at aligning diverse stakeholders, facilitating feedback, encouraging participation, and driving accountability without relying solely on formal authority.
Benefits
Competitive Salary: Annual base salary range of $177,000–$247,000, with the starting offer determined by relevant skills, experience, and geographic location within the applicable state.
Location-Specific Benefits: Access to competitive benefits packages tailored to the employee's primary work location, with details provided during the recruitment process.
Healthcare Coverage: Comprehensive medical, dental, and vision insurance options.
Retirement and Financial Protection: Location-dependent retirement or pension plans, life insurance, and accident protection.
Paid Wellness Days: Two company-wide paid wellness days each year to support rest and personal well-being.
Birthday Time Off: One paid day off during your birthday month to celebrate your special day.
Volunteer Time Off: Up to 40 hours of paid volunteer leave annually to support community initiatives and charitable causes.
Employee Assistance Program: Free, confidential, 24/7 access to counseling and resources covering emotional well-being, work-life challenges, financial guidance, legal support, and assistance for new parents.
Business Travel Assistance: Access to travel-related medical, safety, emergency, and pre-trip planning support when traveling for business.
Employee Referral Bonuses: Monetary rewards for successful referrals of qualified candidates who are hired into eligible positions.
Remote Work Environment: The flexibility of a remote position based in the United States, supporting collaboration across distributed teams.
Professional Impact and Growth: The opportunity to influence global revenue strategy, improve organizational alignment, and lead high-visibility initiatives that directly support business performance.
Inclusive Workplace: A commitment to equal employment opportunity, fair hiring practices, and a welcoming environment where employees are respected and supported.