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Austin, Texas, United States
Hybrid
Not Available
Location: Austin, TX (Hybrid, 3 days per week onsite)
Relocation: Nationwide candidates welcome; relocation assistance may be available
Employment Type: Full-Time
TogetherWork is a $250M recurring revenue SaaS business with more than 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.
With our headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, innovate with purpose, and are committed to delivering exceptional experiences across the diverse ecosystem we serve.
TogetherWork is seeking an experienced, hands-on Revenue Systems Manager, Salesforce to own and continuously improve our Salesforce environment and broader go-to-market (GTM) technology ecosystem.
This is not a traditional Salesforce Administrator position focused on executing tickets or maintaining existing configurations. We are looking for a technically capable, business-minded problem solver who can independently evaluate complex business challenges, recommend scalable solutions, and execute them from concept through implementation.
You will support a Salesforce environment with more than 300 users, partnering directly with Sales, Marketing, Customer Success, and Revenue Operations leaders to translate business requirements into effective technical solutions.
You will report to our Senior Manager of Revenue Systems, an experienced Salesforce Architect who provides architectural leadership and strategic direction. Within that framework, you will have significant autonomy to make technical recommendations, prioritize enhancements, and independently deliver solutions.
The ideal candidate combines strong Salesforce technical expertise with business judgment, confident communication, and the ability to take ownership without requiring detailed instructions.
Own day-to-day operations, maintenance, enhancement, and optimization of our Salesforce environment supporting 300+ users.
Independently scope, design, configure, test, and deploy Salesforce solutions, from targeted improvements to complex cross-functional initiatives.
Build and maintain Salesforce automation, workflows, data structures, and system configurations that improve operational efficiency.
Troubleshoot system errors, integration issues, data quality concerns, and platform performance challenges.
Manage Salesforce user administration, permissions, security configurations, and operational support.
Establish and maintain system governance, documentation, configuration standards, and best practices.
Support Salesforce integrations with marketing automation, sales engagement, and other GTM technologies.
Partner directly with Sales, Marketing, Customer Success, and Revenue Operations stakeholders to understand business challenges and identify opportunities for improvement.
Translate ambiguous business requests into clear technical requirements, practical recommendations, and scalable solutions.
Ask thoughtful questions, challenge assumptions constructively, and recommend approaches that address underlying business needs rather than simply executing requested changes.
Explain technical concepts and solution recommendations clearly to both technical and nontechnical stakeholders.
Independently lead requirements gathering, solution design, implementation, testing, and deployment for assigned initiatives.
Collaborate with our Salesforce Architect on complex technical decisions while demonstrating sound independent judgment.
Contribute to the Salesforce and GTM systems roadmap, identifying opportunities to improve scalability, reliability, and business performance.
Prioritize and manage system enhancements, operational requests, and cross-functional projects in alignment with Revenue Operations leadership.
Evaluate existing processes, automation, integrations, and data structures to identify inefficiencies and recommend improvements.
Maintain system reliability and data integrity through proactive monitoring, audits, troubleshooting, and optimization.
Take accountability for technical deliverables, stakeholder communication, and successful implementation outcomes.
4+ years of hands-on Salesforce experience, including administration, configuration, automation, and independent solution delivery.
Demonstrated experience supporting Salesforce in a SaaS business environment.
Proven ability to independently translate business problems into technical solutions and personally execute those solutions.
Strong understanding of Salesforce configuration, automation, data management, and platform functionality.
Experience gathering requirements and partnering directly with Sales, Marketing, Customer Success, or Revenue Operations stakeholders.
Experience managing Salesforce enhancements or cross-functional systems projects from requirements gathering through deployment.
Strong analytical and troubleshooting capabilities, with the ability to identify root causes and develop practical solutions.
Excellent verbal and written communication skills, including the confidence to engage stakeholders, explain technical recommendations, and constructively challenge assumptions.
Ability to work independently, exercise sound judgment, prioritize competing demands, and take ownership of results.
Experience supporting system integrations and maintaining data quality across connected business applications.
Experience in Revenue Operations, Sales Operations, Business Systems, or GTM Systems within a SaaS organization.
Experience in a private equity-backed or rapidly scaling SaaS environment.
Salesforce Administrator certification (ADM 201) or additional Salesforce certifications.
2+ years of experience with marketing automation platforms integrated with Salesforce, preferably HubSpot.
Experience administering or supporting sales engagement, scheduling, outreach, or other GTM technologies.
Working knowledge of relational databases, SOQL, SQL, Apex, JavaScript, or other relevant technical languages.
Experience contributing to Salesforce architecture, system governance, or technical roadmap decisions.
Bachelor's degree or equivalent professional experience.
In this role, success means becoming a trusted technical and business partner who can independently move initiatives forward while maintaining a reliable Salesforce environment.
You will demonstrate the ability to:
Understand business challenges and recommend effective solutions without requiring detailed technical instructions.
Personally configure, implement, and troubleshoot Salesforce enhancements.
Communicate confidently with business leaders and technical stakeholders.
Balance immediate operational needs with longer-term system improvements.
Deliver scalable solutions that improve GTM team productivity, system reliability, and data accuracy.
Work effectively alongside an established Salesforce Architect while independently owning assigned initiatives.
Meaningful Ownership: Take responsibility for the systems supporting our go-to-market operations, from sales opportunities and marketing campaigns to customer handoffs.
Technical Autonomy: Independently design and implement solutions while collaborating with an experienced Salesforce Architect on complex technical challenges.
Business Impact: Work directly with stakeholders across Sales, Marketing, Customer Success, and Revenue Operations to solve problems that affect business performance.
Professional Growth: Expand your technical and business capabilities while contributing to the continued development of a complex Salesforce environment and GTM technology ecosystem.
A Growing SaaS Organization: Join a $250M recurring revenue business supporting more than 33 software applications across multiple industries.
This position is based in Austin, Texas, with an expectation of working onsite at our South Congress headquarters three days per week.
We welcome applications from qualified candidates throughout the United States who are interested in relocating to the Austin area.
Relocation assistance may be available for qualified candidates, subject to company approval. Candidates must be willing and able to relocate within an agreed-upon timeframe following an accepted offer.
This is not a fully remote position.
TogetherWork offers a comprehensive employee benefits program, including:
Medical, dental, and vision insurance options
100% employer-paid short-term and long-term disability coverage
100% employer-paid basic life and AD&D insurance
401(k) retirement plan with a 100% company match up to 4%
Flexible paid personal/vacation time built on mutual trust and accountability
10 sick days annually
10 company-paid holidays
12 weeks paid parental leave
Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.
TogetherWork is an Equal Employment Opportunity Employer where diverse backgrounds, experiences, and viewpoints are valued.
TogetherWork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected under applicable local, state, or federal laws.
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.
To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual's judgment, problem-solving approach, and communication.
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