Business Unit:
Cubic Defense
Company Details:
This role is responsible for providing maintenance and repair of client equipment on Cubic maintained assets, including complex fault diagnosis. Position also provides support to the Field Services Team Leader.
Job Details:
Essential Job Duties and Responsibilities:
- Carry out routine and preventative maintenance on system (IT/RF) infrastructure as stated in the contract
- Attend faults and ensure the use of a logical approach to fault finding/Troubleshooting
- Provide and document detailed fault analysis on high priority and complex faults when required
- Ensure all activities are performed safely and to a high standard
- Ensure asset maintenance is reported in a timely and accurate manner
- Ensure personal administration is completed in a timely manner, for example electronic timesheets and vehicle inspection documentation
- To act as a mentor to aid in the development of other service technicians
- Assist and support the Repair Centre (repairs & modifications to component level and accurately record Fault diagnosis tracking reports as required
- Work to Cubic Safe Systems of Work guidelines, as required for contractual compliance
- Attend and proactively participate in the Maintenance Team meetings
- Deputise for the Team Leader, if required
- Produce shift reports when required
- Produce asset upgrade reports for senior management team
- Assist with the preparation of asset upgrades and project completion
- Work in a shift pattern to support customer requirements on request
- Comply with Cubic’s values and adherence to all company policy and procedures. Comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures
- In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them
- Prepared to Travel for deployable exercises (UK) on a customer request basis (20%)
Minimum Job Requirements:
Skills knowledge and experience:
Essential:
- Proven experience in similar role, including maintenance of RF (Radio Frequency) equipment, VHF, UHF, and High band Networks
- Basic fibre optic experience
- Basic IT networking (Switches/Hubs/Ethernet Wired systems)
- Ability to write accurate reports/Documentation
- Hold relevant competencies to meet contractual requirements
- Experience of maintenance on modern electronic equipment
- PC literate (Microsoft Office Based Applications)
- Full (UK)Driving Licence
- Ability to pass basic security vetting for MoD sites and infrastructure
Desirable:
- Working knowledge of IP-based systems and networking principles
- Basic understanding of TCP/IP, subnetting, DHCP, DNS, and network troubleshooting
- Understanding of LAN, WAN, wired and wireless networking technologies
- Working knowledge of satellite communications equipment and infrastructure
- Experience of Supervising Installation and Maintenance Teams
- Working knowledge of IP and analogue CCTV systems
- Working knowledge of tower climbing, rigging, and safe working at height procedures
Education and qualifications
Essential:
- Qualified to ONC or BTEC in Electronic Engineering or Telecommunications Engineering or an equivalent qualification
Desirable:
- C&G 2391-52 Inspection and Testing qualified
- C&G 3667-02, units 102/103 Fibre optic cabling/testing or equivalent
- Relevant accreditations
- Safety related qualifications
- Mast Climber/Industrial working at heights qualification
Personal Qualities
- Have a positive, proactive and enthusiastic approach
- Excellent interpersonal and communication skills
- Resilient and capable of working effectively under pressure
- Flexible with the ability to find a solution to problems
- Good numerate and written skills
- Flexible to work patterns
- Excellent timekeeping
Worker Type:
Employee
We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.
