Job Description Summary:
Summary
Job Description:
Essential Functions and Responsibilities
Provide timely and courteous guest service consistent with the company’s guest service culture
Perform scheduled maintenance and safety inspections on rides and attractions.
Troubleshoot and resolve mechanical, electrical, and ride system issues
Follow all safety procedures and operational protocols for each attraction
Maintain ride equipment, tools, and ride areas in a clean and professional condition
Communicate effectively with team members and management regarding ride system concerns
Accurately document all inspections, repairs, and maintenance activities daily
Report damaged or defective equipment and any potential safety hazards immediately
Follow emergency evacuation protocols and demonstrate calm, professional behavior in high-pressure situations
Use proper Personal Protective Equipment (PPE) at all times
Maintain a professional demeanor while interacting with guests and team members.
Notify management of any ride system changes or irregularities
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned
Qualifications
1 year of mechanical, maintenance, or technical experience in a similar role or environment preferred
Strong knowledge of mechanical, electrical, and electronic systems
Ability to read, analyze and understand documents, such as operations and maintenance instructions, blueprints, schematics and procedural manuals
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Ability to follow instructions and complete tasks accurately in a fast-paced environment
Strong communication skills and willingness to work as part of a team
Committed to fostering a respectful, inclusive, and safety-conscious work environment
Requirements
This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana
At least 21 years of age
High School Diploma or equivalent required; bachelor's degree in engineering (mechanical or related field) preferred
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Non-Gaming Card
Physical Requirements
Regularly push/pull up to 50 lbs.
Regularly lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels
Frequently squat, kneel, reach, bend, twist
Frequently standing and walking
Must be able to climb up 4 flights of stairs and/or 240 feet of sectioned ladders
Ability to communicate using in-person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to tools or equipment requiring a high degree of dexterity
Ability to ascend and descend stairs
Work Environment Potential Conditions
Indoor
Outdoor
Noisy
Bright flashing lights
Extreme Heights
Extreme hot & cold temperatures
Slippery surfaces
Exposure to dust, fumes and/or gases
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.