Risk Control Technical Consultant Boiler and Machinery

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Risk Control

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$85,600.00 - $141,200.00

1

Reports to Boiler and Machinery Field Manager. Conduct boiler and pressure vessel inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, and recommending corrective actions. Work cooperatively with Boiler and Machinery underwriting and claim groups, in support of helping them make informed decisions to maximize profit and growth. Primarily performs boiler and pressure vessel inspections on all accounts. Under close supervision, performs risk evaluations and claims investigations on less complex accounts as assigned. Participates in individual training opportunities to enhance/develop risk control and product/service knowledge.

What Will You Do?

• Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers. Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
• In this role, works with limited guidance and direction to manage jurisdictional inspection workload within an assigned territory. Take ownership of the territory and effectively prioritize, plan, and schedule work. Utilize provided technology resources for maximum efficiency. Respond to customer requests and helps customers understand and mitigate risks associated with equipment breakdowns.
• Conduct boiler and pressure vessel inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, recommending corrective action and submitting required reports.
• Under moderate supervision performs less complex risk evaluations, evaluate exposures and controls, develops meaningful loss estimates, and communicate findings to business partners.
• Apply critical thinking to determine adequacy of controls preventing equipment breakdown, and overall insurability. Investigate less complex Equipment Breakdown claims as requested by the claim department. Evaluate elements of the breakdown, extent of damage, invoice review, and cause of loss.
• Effectively document, communicate, and report findings.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor's degree in related field.
• Technical Skills.
• Demonstrates a basic level of understanding of mechanical and electrical principles.
• Possesses a basic knowledge of predictive and preventive maintenance practices.
• Demonstrates specific engineering/technical skills necessary to achieve established business goals.
• Utilizes Risk Control workstation computer system applications to efficiently manage territorial workload, schedule and complete all job assignments.
• Customer Service.
• Identifies customer needs and takes appropriate action to meet those needs.
• Acts with a sense of urgency.
• Demonstrates a commitment to delivering an appropriate level of customer service.
• Problem Solving.
• Develops new methods or approaches to getting the work done.
• Evaluates information and makes the right choice (decision).
• Is resourceful in gaining information/resources to solve business problems.
• Interpersonal Skills.
• Results driven and takes responsibility for own decisions and actions.
• Manages own work and seeks help as necessary.
• Works independently and in a team environment.
• Establishes and maintains effective work relationships.
• Communication.
• Clearly expresses ideas.
• Listens to and understands what others are saying.
• Shares information and maintains confidentiality.
• National Board of Boiler and Pressure Vessel Inspector’s Inservice commission.
• Military Boiler or Nuclear Power operator certification.
• Civilian Power Boiler Operation Certificate.
• ANSI NDE Level II Examiner Certification.

What is a Must Have?

• Two years of experience in the boiler and machinery industry or a related field, such as plant engineering, power generation, manufacturing operations or maintenance, or relevant military experience.
• Valid driver's license.
• Must obtain an Inservice Commission (IS) from the National Board of Boiler and Pressure Vessel Inspectors within six months of employment.
• Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.