Risk & Monitoring Analyst IV

As a Risk & Monitoring Analyst IV on the Operational Risk and Controls (ORC) team within Global Financial Crimes Operations (GFCO), you'll own quality assurance reviews of TMS investigations that support Coinbase's AML/CFT program. You'll strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance, Analytics, and Learning & Development to turn quality insights into measurable operational improvements.

What you'll do:

• Review TMS cases against established QA rubrics, including core sampling for regulatory filings (SARs) and risk-based sampling across priority compliance areas.
• Lead calibration sessions, office hours, and structured analyst support to drive consistency and deepen understanding of complex procedural requirements.
• Conduct root cause analysis on thematic quality issues and translate findings into actionable recommendations for process, training, and procedural updates.
• Partner with second line of defense stakeholders and deliver timely, well-supported responses to review and audit findings.
• Build and present weekly metrics, dashboards, and trend analyses that highlight risks, performance themes, and improvement opportunities to senior stakeholders.
• Train new joiners, validate practice cases, and provide structured feedback to accelerate analyst readiness and quality performance.

Required Skills and Experience:

• 6+ years of experience in quality assurance, quality control, audit, or financial crime investigations within a regulated financial services environment.
• Working knowledge of BSA/AML laws, regulations, and requirements, with demonstrated ability to apply risk-based judgment when reviewing complex investigations.
• ACAMS certification or equivalent AML qualification.
• Proven experience producing compliance metrics, dashboards, and performance reporting for operational and compliance stakeholders (proficiency in Google Sheets/Excel and Google Slides/PowerPoint).
• Track record of presenting QA findings, root cause analyses, and procedural recommendations to senior compliance and operations leaders across multiple regions.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.