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Virginia Remote Work, United States of America
Remote only
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
THIS IS AN ON-SITE POSITION WORKING AT THE PRINCE WILLIAM COUNTY, VA POLICE DEPARTMENT FACILITY IN MANASSAS, VA.
This position is a Motorola Solutions System Manager for the PremierOne Records Management System dedicated to the Prince William County PD in Manassas VA.
The System Manager will be responsible for various customer supporting functions and products including:
Customer RMS systems, related services, and interfaces
Basic network, infrastructure, and MSSQL database knowledge will contribute to a successful position
The System Manager builds and maintains positive, effective, and mutually beneficial-working alliances with the customer.
Initiates problem solving action and follows through to resolution
Executes customer operations policies and procedures
Preferred Qualifications:
High School Diploma or equivalent, Bachelor's degree preferred
3+ years of Public Safety Applications experience involving Records Management Systems
Provide regular and frequent communication to requestors of assigned work orders; ensure requestor is fully advised as to the progress or delay of their work order
Take proactive measures to identify and improve internal efficiencies and grow knowledge of the customer processes; remain current on best practices and market trends
Proven track record working with or deploying enterprise hardware and software solutions; HP preferred
Experience creating positive working relationships with customers and application end users
Able to function effectively in a fast-paced, demanding environment that regularly requires the ability to multitask
Excellent verbal and written communication skills
Comfortable working both alone and in a team environment
Ability to troubleshoot application system issues including hardware, network and third-party components
Self-motivated with the ability to manage workload with minimal oversight
Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills)
Experience with Microsoft SQL Server, ODBC and Ops Manager (SCOM)
Experience with Public Safety Applications including RMS
Experience with Virtualization software
Experienced with Network Load Balancing (NLB) and Clustering
Experience with hardware blades and Storage Area Networks (SAN); HP preferred
Experience with firewalls and routers; Fortigate preferred
Familiarity with SQL, XML, .NET
Preferred Knowledge/Skills:
Motorola PremierOne RMS Experience or comparable RMS applications
Proficiency in NIBRS incident base reporting
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Target Base Salary Range: $90,000 - $100,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-BA1
#LI-ONSITE
High School Diploma, or Associates or Bachelor's degree required.
Must be able to obtain a background clearance as required by our government customers.
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.