If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
Works under the general supervision of the Administrative Director or Clinical Manager of the assigned area and is responsible for organizing the plan of care for patients while providing education and eliminating any potential barriers to treatment. This includes all aspects of the pre- and post-visit including scheduling, insurance precertification, coordination of diagnostic testing and follow-up with referring physicians. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief OverviewWorks under the general supervision of the Administrative Director or Clinical Manager of the assigned area and is responsible for organizing the plan of care for patients while providing education and eliminating any potential barriers to treatment. This includes all aspects of the pre- and post-visit including scheduling, insurance precertification, coordination of diagnostic testing and follow-up with referring physicians. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do- Functions as primary manager for staff nurses within the outpatient divisions.
- Works with staff RN to coordinate the medical care of patients within service line.
- Conducts the evaluation, planning, development, and implementation of MLH operations and MLH goals and objectives while coordinating and developing policies, procedures, processes and projects for the assigned program, clinic, or service.
- Promotes patient and family centered care through implementation of professional role. Communicates effectively to provide optimal patient care and promotes professional climate throughout the facility.
- Assures patient continuity of care with multi-disciplinary team members.
Education/Formal Training Requirements- Required - Bachelor's Degree Nursing
Work Experience Requirements- Required - Clinical healthcare (acute or hospital) 1-3 years
- Preferred - Pediatric
Licenses and Certifications Requirements- Required - BASIC LIFE SUPPORT - American Heart Association
- Required - Registered Nurse Tennessee - Tennessee Board of Nursing
Knowledge, Skills and Abilities- Proficient in computer operations acquired either through work experience or education, including word processing and spreadsheet programs.
- Ability to understand and prepare moderately complex written materials.
- Excellent verbal and written communication skills.
- Ability to work without close supervision and to exercise independent judgment.
- Ability to organize multiple tasks and projects and maintain control of workflow.
- Ability to perform basic arithmetic calculations as would be acquired through completion of high school.
- Understanding of basic research principals and scientific methods.
Supervision Provided by this Position- Supervises all clinical and support staff assigned to the clinic.
Physical Demands- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
- The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
