Rock Processing, Screening Solutions is looking for a Technical Product Professional, Screening Solutions
Sandvik Rock Processing
Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the forefront of automation, digitalization and electrification, and sustainability is an integral part of how we do business. We seek bright, curious, and forward-thinking multi-cultural team members who are motivated by serving customers and employees, in future proofing business and thrive in an inclusive learning culture. We offer competitive wages and benefits, strong support for learning and professional development, and opportunities to grow a successful, rewarding career in a diverse, collaborative, and globally connected organization that values innovation, fairness, and long‑term impact.
Business area Rock Processing is a global leading supplier of equipment, tools, parts, service and solutions for processing rock and minerals in the mining and construction industries. The focus lies on bringing value to customers through high-performing products that increase productivity and safety.
Our breaking, crushing and screening equipment is engineered for maximum productivity. We offer advanced, proven solutions for any size-reduction and classification challenges - whether it is stationary or mobile.
This role can be located in any location, USA or Canada
The Product Specialist, Screening Solutions serves as the technical authority for Sandvik screening equipment and applications across North America. This role supports capital equipment sales, aftermarket growth, customer process optimization, and product strategy by applying strong screening and mineral processing expertise. Working closely with customers, sales teams, service teams, and global product stakeholders, the position plays a key role in driving profitable growth, improving customer outcomes, and strengthening Sandvik’s position in the Screening Solutions market. We are looking for a candidate with a strong operational background.
Key Responsibilities:
- Act as the voice of the customer for Screening Solutions by identifying application challenges, product improvement opportunities, technology gaps, and future customer requirements to support regional and global product development initiatives.
- Collaborate closely with sales teams and customers to support Screening Solutions equipment, aftermarket, wear parts, upgrades, and service growth opportunities.
- Deliver customer training and technical support for Sandvik screens, feeders, and related Screening Solutions equipment across North America.
- Identify and support new growth opportunities within the Screening Solutions segment, including capital equipment, aftermarket, upgrades, process improvements, and installed base development.
- Partner with service teams to ensure customer expectations are met or exceeded and that technical issues are resolved in a timely, professional, and commercially sound manner.
- Conduct and support equipment condition assessments, performance reviews, and process audits to identify opportunities to improve maintenance planning, equipment integrity, throughput, wear life, and operating efficiency.
- Build strong relationships with customer stakeholders, including operators, maintenance teams, engineers, plant managers, and procurement teams, to understand site-specific process challenges and business priorities.
- Monitor competitor offerings, application trends, customer feedback, and market developments, and communicate relevant insights to sales, regional leadership, product management, and R&D teams.
- Maintain and communicate accurate installed base information for Screening Solutions equipment across North America, ensuring CRM and internal databases are updated with relevant customer, equipment, application, and opportunity information.
- Develop and deliver technical training to strengthen the sales team’s product knowledge, application expertise, screening process understanding, and ability to position value-based solutions with customers.
- Be aware of and comply with Sandvik Rock Processing North America Health and Safety Management System and procedures.
- Be aware of and comply with customer Occupational Health Safety and Environment systems.
- Keep management informed of business opportunities, competitive threats, customer risks, and market developments related to Screening Solutions across North America.
- Complete required reporting, CRM updates, site visit reports, opportunity tracking, and technical documentation in a timely and accurate manner.
- Support budget preparation and forecasting by providing technical input, installed base intelligence, market feedback, and opportunity pipeline insights.
Occupational Health & Safety
- All employees and workers are required to conduct themselves in accordance with our EHS Vision to achieve Zero Harm to; our people, the environment we work in, our customers and our suppliers.
- The employee must comply with all aspects of the Sandvik Environment, Health and Safety Policy, and any reasonable instructions, procedures or systems of work which are given in the interest of providing safe workplaces and eliminating environmental harm.
- The employee must take reasonable care for their own health and safety and ensure that their actions do not adversely affect the health and safety of any other person in the workplace.
- Take all reasonable steps within the scope of the role to support a safe and healthy working environment, including compliance with Sandvik’s safety management program and customer site safety requirements.
People Engagement
- Make informed decisions aligned with business strategy, regional priorities, and Sandvik Group policies and frameworks..
- Ability to work with a diverse workforce.
- Contribute to a culture of innovation, technical excellence, and continuous improvement.
- Deliver technical and commercial solutions that address customer needs, improve operational outcomes, and support an exceptional customer experience.
Key Performance Indicators
- Growth in Screening Solutions equipment, aftermarket, wear parts, upgrades, and service-related revenue
- Number, quality, and value of qualified Screening Solutions opportunities identified and supported
- Customer process improvement outcomes, including throughput, wear life, efficiency, availability, and operating cost improvements
- Completion of planned strategic customer visits, site audits, training sessions, and technical support activities
- Accuracy and completeness of installed base information and CRM updates
- Technical capability development of the regional sales and service teams
- Contribution to product improvement, market intelligence, and new product introduction initiatives
Minimum Qualifications:
- Minimum 8 years of experience in mineral processing, aggregates processing, screening operations, process engineering, product support, technical sales support, or related technical roles.
- Bachelors degree in Metallurgical Engineering, Chemical Engineering, Mineral Processing, Mining Engineering, Mechanical Engineering, or a related technical discipline preferred. Equivalent practical experience may also be considered.
- Proven process plant experience, ideally involving screening, feeding, classification, crushing, or mineral/aggregate processing circuits.
- Proficiency with Microsoft Office and CRM systems, with the ability to maintain accurate customer, equipment, opportunity, and activity records.
- Previous success operating effectively in a high-performance, customer-focused, and commercially driven environment.
- Proven success in connecting field observations, customer needs, and application challenges to product improvement and R&D opportunities.
- Strong technical communication, presentation, and influencing skills, with the ability to engage effectively with operators, maintenance teams, engineers, plant managers, procurement teams, and senior customer stakeholders.
- Excellent communication, planning and organizing skills.
- Results-oriented and accountable for measurable customer, technical, and commercial outcomes..
- Ability to travel extensively throughout North America, approximately 50% of the time, including customer sites, technical reviews, training programs, industry events, and occasional international travel.
- Proactive, self-directed, and able to identify opportunities without waiting for direction
- Collaborative, team-oriented approach with the ability to work effectively across sales, service, product, engineering, and customer teams.
Licenses & Certifications
Location:
Any U.S. or Canada location
Travel Requirements / shift / hours: At least 50% travel by vehicle or air.
Compensation Range: $98,000 to $130,000
Work authorization
Must have the legal right to work in the United States or Canada on an indefinite basis without employer sponsorship.
(Please note: temporary work authorizations, including OPT, do not meet this requirement.)
This position will be posted a minimum of 5 days, or until filled.
Benefits:
Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental, and disability insurance and an outstanding 401(k) retirement savings plan. We also provide opportunities for professional competence development, training, and career advancement.
How to apply
For immediate consideration, please apply online at www.home.sandvik/careers to the Technical Product Professional, Screening Solutions position R00XXXXX.
Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsupport.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
