About Us
“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO?
You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
MAKE AN IMPACT
Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
#BEYOURSELFATWORK
Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
CAREER ADVANCEMENT
With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
DIVERSITY & INCLUSION
We believe that diversity of people and perspective gives us a competitive advantage.
Role - RPA - UI Path - Capital Markets/Investment Banking Domain
Location - Mumbai
Years of Experience - 5-9 years
Role Overview
This role’s primary mandate is to transform the execution of risk deliverables through automation, reducing manual touchpoints, enhancing control, and improving operational efficiency. The candidate will partner with Operations, Risk, and Technology teams to assess processes, identify automation opportunities, and deliver scalable solutions aligned to the firm’s strategic transformation agenda.
Key Responsibilities
- Automation Delivery
- Evaluate current processes across the book of work, with a focus on eliminating manual intervention and reducing operational risk
- Design, build, and implement automation solutions using firm-supported tools
- Deliver automation outcomes aligned to defined efficiency, control, and accuracy objectives
- Process Assessment & Transformation
- Conduct end-to-end process reviews to identify inefficiencies, data gaps, and control weaknesses
- Develop process maps and support re-engineering initiatives to enable automation
- Drive a “simplify before automate” approach across workflows
- Project Planning & Execution
- Create and manage project plans for automation initiatives, including milestones, dependencies, and timelines
- Track delivery against automation goals, ensuring alignment with team priorities
- Provide regular progress updates and escalate risks where required
- Stakeholder Engagement
- Collaborate with Operations, Risk, and Technology stakeholders to understand requirements and validate solutions
- Communicate progress, challenges, and outcomes effectively to both technical and non-technical audiences
- Governance & Continuous Improvement
- Ensure solutions meet firm standards for controls, audit readiness, and sustainability
- Contribute to building a pipeline of automation opportunities and continuous improvement initiatives
Required Qualifications & Experience
- 5–7 years of relevant experience, preferably within Operations, Automation, or Transformation roles
- Prior experience in automation-led transformation of reporting or operational processes
- Strong hands-on experience with firm-supported automation tools (e.g., UiPath, Alteryx, Power Automate / Power BI)
- Demonstrated ability to deliver end-to-end automation projects, from requirement gathering through deployment
- Experience in process mapping, workflow redesign, and data-driven problem solving
- Solid project management capability with experience managing delivery timelines and stakeholders
- Strong analytical skills with high attention to detail
Key Competencies
- Communication: Strong verbal and written communication skills with the ability to engage effectively across stakeholders, including senior management
- Inquisitive Mindset: Naturally curious, with the ability to challenge the status quo and understand processes in depth
- Drive for Change: Demonstrated motivation to simplify and automate processes, minimizing manual touchpoints
- Ownership & Delivery Focus: Self-starter with strong accountability for outcomes and delivery
- Collaboration: Ability to work effectively across global and cross-functional teams
Preferred Experience
- Knowledge of Operational Risk frameworks and controls
- Understanding of Fixed Income products and operations workflows
- Familiarity with data workflows involving extraction, transformation, and reporting
Success Measures
- Measurable reduction in manual effort across the book of work
- Delivery of automation initiatives in line with defined project plans and timelines
- Improved data quality, control environment, and reporting efficiency
- Contribution to scaling automation adoption across the team
