Job Description:
Role Overview
We are seeking an experienced ServiceNow Developer with a minimum of 6+ years of hands-on expertise on the ServiceNow platform. The ideal candidate will have strong technical knowledge in UI Builder to develop Workspace front-end, ServiceNow Scripting, with added advantage if candidate is experienced in CSM, NowAssist, and Agentic AI implementations.
Required Qualifications
- 6+ years of hands-on development experience on the ServiceNow platform.
- 7+ years experience within a software industry building enterprise applications.
- Utilize UI Builder to design and configure modern, scalable user interfaces.
- Implement NowAssist and Agentic AI capabilities to improve automation, intelligence, and customer experience.
- Hands-on development & implementation experience in NowAssist (genAI features) and Agentic AI solutions.
- Strong expertise in ServiceNow Scripting, Service Portal development, and UI Builder.
- Proficiency in ServiceNow Scripting, JavaScript, HTML, CSS, and AngularJS. React for ServiceNow customizations.
- Exceptional skill in Service Portal, Flow Designer, Integrations Hub, and Reporting Dashboards.
- Ability to work in Agile / Scrum methodology.
- Team player with excellent communication and collaboration skills.
Preferred Qualifications (Added Advantage)
- Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- Implementation experience in Customer Service Management (CSM).
Key Responsibilities
- Design, develop, and customize applications on the ServiceNow platform to meet business needs.
- Build and maintain ServiceNow modules, Business Rules, Client Scripts, UI Policies, and Integrated APIs.
- Develop and enhance Service Portal components, catalog items, widgets, and workflows.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Troubleshoot, debug, and resolve issues within ServiceNow applications.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
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