We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with us.
Residency in or relocation to Louisiana is preferred for all positions.
Applicants must be authorized to work for Louisiana Blue in the United States without employer-sponsored immigration support. Louisiana Blue will not provide current or future employment-based immigration sponsorship or other immigration support for this opportunity, including H-1B, L-1, O-1, H-1B1, E-3, TN, or J-1 sponsorship or F-1 OPT/STEM OPT/CPT support. Applicants who would require such sponsorship or employer support during their employment should not pursue this opportunity.
POSITION PURPOSEThis position is responsible for managing relationships with assigned brokers, external vendor and groups while also establishing relationships with new groups for sales and renewals. Also, responsible for prospecting, expanding and maintaining group renewals. This position works with customers and internal personnel providing training, product knowledge and technical expertise to ensure customer satisfaction while ensuring the smooth operation of internal enrollment procedures. Accountable for complying with all laws and regulations.
NATURE AND SCOPE- This role does not manage people
- This role reports to this job: REGIONAL DIRECTOR, GROUP AND INDIVIDUAL SALES
- Necessary Contacts: In order to effectively fulfill this position, the incumbent must be in contact with:
Membership and Billing, Actuarial, Underwriting, Claims, Legal, Medical Review.
All levels of employees as needed.
Account consultants assigned brokers and company executives.
QUALIFICATIONSEducation- Bachelor's in Marketing, Business or related field is required
- Four years of related experience can be used in lieu of a Bachelor’s degree.
Work Experience- 4 years of experience in account management or sales with a major carrier is required
- 3 years of Self-Funding, Stop Loss and experience working with larger 200+ ASO groups is required
- Experience can run concurrently
Skills and Abilities- Must be a demonstrated self-starter and always striving to improve productivity.
- Must have demonstrated work experience that displays a consistent high sales and retention rate.
- Excellent presentation and public speaking skills are necessary.
- Able to field underwrite the group for the broker.
- Excellent grammatical and letter writing skills.
- Proficient in Microsoft Office and general computer skills.
- Must have demonstrated presentation skills.
- Experience analyzing reports, determining product mix for customers, and analyzing financial information.
- Must have strong operational as well as account management skills and be a creative and innovative thinker.
- Must exhibit a high level of interpersonal skills with the ability to manage client relationships at both the day to day level, as well as the executive C-Suite level and the ability to manage several projects at one time.
- Must be able to travel daily in the local area and statewide on occasion.
Licenses and Certifications- Louisiana state insurance Life, Health, and Accident license is required
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS- Defines and oversees the execution of account management and retention strategies for a large and complex customer, while identifying opportunities for upsells of specialty lines of coverage and other services.
- Achieves established sales/retention quota through broker driven distribution. Provides group clients with complete information on availability and pricing of the group products. Initiates visits and personal contacts with prospective groups and brokers to explain products and procedures to increase market share and enhance retention efforts.
- Develops business relationships with consultants and key decision makers in order to meet or exceed sales and renewal persistency targets and upselling goals.
- Reviews and screens all new business received for proper documentation and
- Enrollment information and provides all information to the designated staff.
- Documents all calls, activities, quote histories and follow-ups in the automated
- Sales tracking system to ensure smooth workflow and improve customer relations.
- Manages the annual renewal process, including underwriting negotiation, preparation of renewal analysis, and client presentations.
- Responsible for the coordination of ongoing clinical/utilization review meetings, utilizing medical and clinical SME’s within the organization.
- Trains/mentors junior level Account Management staff.
- Identifies competitive situations within assigned accounts or group market, analyzes information, and develops proposals and execution plans to management as needed.
- Works directly with regional office staff to assure that all aspects of account management are executed on to ensure the highest level of service standards are met.
Additional Accountabilities and Essential FunctionsThe Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions- Perform other job-related duties as assigned, within your scope of responsibilities.
- Job duties are performed in a normal and clean office environment with normal noise levels.
- Work is predominately done while standing or sitting.
- The ability to comprehend, document, calculate, visualize, and analyze are required.
An Equal Opportunity Employer
All internal employees please apply through Workday Careers.
PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)
Additional Information
Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.
If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact recruiting@bcbsla.com for assistance.
In support of our mission to improve the health and lives of Louisianians, we encourage the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.
We perform background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.
Additionally, we are a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.
