WHO WE ARE:
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.
Job Description:
YOU WILL BE:
As a Sales Advisor, you are responsible for delivering an exceptional client experience while driving individual and team sales performance. This role combines expert product knowledge with a consultative selling approach to exceed customer expectations and build long-term relationships. The Sales Advisor actively engages with clients in a welcoming environment, leverages clienteling tools and technology to expand business opportunities, and promotes loyalty programs to enhance customer value. In addition, this role supports operational excellence by maintaining visual standards, ensuring compliance, and adapting to the evolving needs of the business.
WHAT YOU WILL DO:
• Create a welcoming environment by greeting and approaching customers.
• Recommend merchandise based on product knowledge and customer preferences.
• Demonstrate follow-up on customer requests and commitments.
• Create a welcoming environment through graciousness.
• Utilize available clientele tools to communicate with customers and expand business.
• Frequently advise customers of the benefits of the InCircle program.
• Work to develop long term customer relationships.
• Help maintain visual and merchandise presentation standards on the selling floor.
• Ensure audit compliance.
• Demonstrate flexibility to the changing needs of the business.
• AS A DSA:
• Regular maintenance and re-merchandising of the boutique or area.
• Timely reporting of vendor specific monthly sales figures to designated vendor representative and Selling Manager.
• Intensified participation in the planning and execution of trunk shows and/or special events with strategic partnership with both direct and store leadership.
• Coordinating special orders and reserves with buyer, vendor, and sales associates.
• Drive your business by developing partnerships with Personal Shoppers and other store associates to promote out of home base selling.
• Leverage opportunities to regularly host and/or facilitate product knowledge trainings for store associates.
• Provide consumer feedback to buyer and vendor on a consistent basis.
• Remain committed for a minimum of 1 year to DSA role to demonstrate measurable business driving capabilities.
• Contribute between 15-20% of the brand’s total business, committing to drive it with both personal sales and OHB partnerships throughout the store.
WHAT YOU WILL BRING:
• Motivated and results driven mindset.
• Strong, passionate attention to detail.
• Commission sales experience.
• Previous retail experience.
• Ability to stand, bend, lift, climb stairs.
• Availability to work a flexible schedule based on business need, which will include evenings, weekends and holidays.
YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.
Salary Range $17.00 - $23.10*
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
