WHO WE ARE
Founded in 2012 with the belief that there is a better way, Mizzen+Main is a premium men’s brand with product rooted in performance fabrics and tailored silhouettes. Mizzen+Main is a multi-channel brand, comprised of our Ecommerce site, Retail Stores, and Wholesale Partners across the US, with our headquarters in Dallas, Texas. Our Values are simple and guide everything we do: We are people first, We think big, We have commitments, We act as owners and We never settle.
ABOUT THE ROLE
Mizzen+Main is seeking a highly motivated, energetic, and customer-focused Retail Sales Associate to join our growing team. As a Sales Associate, you will serve as a brand ambassador and help deliver an exceptional shopping experience for every customer. Applicants should possess a passion for fashion, strong interpersonal skills, and a drive to meet and exceed sales goals.
A DAY IN THE LIFE
- Demonstrate in-depth knowledge of Mizzen+Main’s products, values, and brand story, and always represent the brand with professionalism and enthusiasm.
- Engage customers with a personalized, consultative sales approach — assisting with product selection, providing detailed product information, and creating a seamless checkout experience.
- Process all customer transactions accurately, including sales, returns, and exchanges, while maintaining a high level of customer satisfaction.
- Maintain a clean, organized, and visually appealing sales floor through effective and visual merchandising, folding, hanging, and replenishment of inventory.
- Execute store operations including opening/closing procedures, stockroom organization and replenishment, and daily upkeep tasks, while always prioritizing customer service.
- Stay up to date on in-store and online promotions, events, and new product launches to provide customers with timely and relevant information.
- Support and help execute in-store events in alignment with brand expectations and presentation standards.
- Actively participate in achieving store sales goals and contribute to a positive, team-oriented environment.
- Follow all company policies and procedures, including operational and safety guidelines.
- Proactively build and expand the customer base through strategic networking, community outreach, and consistent client follow-up.
WHAT YOU’LL NEED
- Prior retail or customer service experience preferred, but not required.
- Strong communication, interpersonal, and problem-solving skills.
- A team player with a positive attitude and a passion for helping others.
- Flexibility to work varied hours including evenings, weekends, and holidays as needed.
- Dependable and punctual, with the ability to follow direction and take initiative.
PHYSICAL DEMANDS
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
- Comfortable climbing ladders, moving around regularly, and standing for extended
- periods of time
While this job posting emphasizes the key responsibilities and requirements. There may be additional duties, responsibilities and qualifications for this job.
Why Mizzen+Main?
At Mizzen+Main, we believe in combining performance fabrics with modern style — and our people are just as dynamic. Join a company where innovation, quality, and exceptional customer experiences are at the heart of everything we do. Do what you love and love what you do. Why wait? Today's a Good Day For It.
