Join Vonage and help us innovate cloud communications for businesses worldwide!
Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation. We power smarter, faster customer and employee connections through our unified communications, contact center, and communications APIs. Joining Vonage means being part of a collaborative, high-performing team that is shaping the future of business communications across Southeast Asia and ANZ.
About the Role
As we continue to build our presence and support commercial growth, we need dedicated coordination and operational support to help keep priorities moving, stakeholders aligned, and day-to-day activity well organised. This Sales Coordinator role will play a key part in supporting the India sales team and enabling the Regional Sales Leader to focus on customers, growth, and strategic priorities.
Key Responsibilities
- Coordinate scheduling and logistics for India market visits - client and prospect meetings across Mumbai, Bangalore, and Delhi - ensuring the Head of Sales and India team are fully prepared with agendas and briefing materials
- Track and follow up on action items from India-focused QBRs and steering committee meetings, holding cross-functional teams (Finance, Legal, Product, HR) accountable to agreed SLAs
- Support the India team’s pipeline management by maintaining accurate Salesforce records for India opportunities, flagging stalled deals, and assisting with forecast submissions ahead of weekly and monthly reporting cycles
- Coordinate India customer onboarding activities as INR billing goes live, liaising with Finance and Legal to ensure smooth contract execution and account setup
- Own the TRAI/DLT and Telemarketer License milestone tracker - chasing internal and external stakeholders weekly to keep compliance milestones on track
- Provide logistical and administrative support for India marketing events (e.g. Global Fintech Festival Mumbai, Vonage Roundtable Bangalore, NPSC-Tech Delhi), including attendee coordination, travel planning, and post-event follow-up
- Maintain a central India expansion tracker consolidating key milestones across sales, compliance, product readiness, and headcount - giving the Regional Leader a single view of progress
- Support hiring coordination for India sales roles in partnership with HR and TA
- Provide administrative support to the Regional Sales Leader, including diary coordination, meeting preparation, travel logistics, expense support, and follow-up on key actions
- Gather and consolidate market data, competitive intelligence, and pipeline insights to support the Head of Sales in building business cases and executive presentations
- Provide lightweight operational support to other priority SEA/ANZ markets (Indonesia and ANZ) as capacity allows
What We're Looking For
Required
- 2–4 years of experience in a sales support or sales operations role, ideally within a technology or SaaS company
- Proficiency with CRM tools (Salesforce preferred) and Microsoft Office/Google Workspace
- Strong organisational skills with the ability to manage multiple priorities and deadlines simultaneously across a distributed team
- Excellent written and verbal communication skills in English, with the ability to work effectively with stakeholders based in Singapore and across India
- High attention to detail with a structured approach to tracking milestones, action items, and escalations
- Comfortable working independently in a fast-paced, growth-stage environment, with discretion in handling confidential information (hiring, compensation, and commercial data)
Preferred
- Prior experience in a coordination or operations role supporting a regional or senior sales leader in a multinational company
- Familiarity with cloud communications, CPaaS, SaaS, or B2B technology sales environments
- Exposure to cross-timezone collaboration across SEA/APAC markets
Why Vonage
- Be part of a global technology leader with a growing footprint in SEA/ANZ.
- Work closely with senior leadership and gain exposure to enterprise sales strategy.
- Collaborative, inclusive, and high-energy team culture.
- Competitive compensation and benefits package.
- Opportunities for career growth within Sales Operations, Account Management, or Business Development.
#LI-CK1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
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Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
