Job Summary: The Sales Coordinator provides administrative support to the Sales Department, managing room block inventories, detailing incoming functions, and qualifying sales inquiries. This role ensures the smooth flow of communication and paperwork, supporting the department’s efforts to maximize sales and client satisfaction. 

Essential Functions and Duties: 

• Provide general administrative support, including typing, answering phones, and handling correspondence. 

• Audit the sales system for accuracy, space conflicts, and space control on behalf of the department director. 

• Manage the flow of paperwork in and out of the sales management office. 

• Maintain an organized filing system for reports and records. 

• Respond to client requests, complaints, and questions in a timely and courteous manner. 

• Receive, sort, and distribute mail for the sales department. 

• Handle faxing, photocopying, and other clerical tasks as needed. 

• Monitor and manage office supply inventory, placing orders as approved by the Sales Department. 

• Attend and take minutes during sales meetings, distributing them as necessary. 

• Assist other administrative office staff during absences. 

• Collect dates, statistics, and reports from staff and follow up on special assignments. 

• Assist with the completion of special projects as assigned by the department head. 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. 

Required Experience, Education, and Skills: 

• Previous administrative or sales support experience is preferred. 

• Strong organizational skills and attention to detail for managing records and documents. 

• Excellent communication skills, both written and verbal, for interacting with clients and team members. 

• Proficiency in Microsoft Office applications, including Word and Excel. 

• Ability to prioritize tasks, manage time effectively, and work independently. 

• Basic understanding of sales principles and the ability to assist with reports and audits. 

• Ability to maintain a positive attitude and professional demeanor in a fast-paced environment. 

• Experience with Marriott and/or Hilton systems is a HUGE plus

Work Environment: 

• Primarily indoor office work, with frequent use of computers and office equipment. 

• Must be able to walk, stand, and lift up to 20 lbs. as needed. 

• Regular interaction with clients, team members, and vendors, requiring flexibility in communication and scheduling. 

• Must be available to work evenings, weekends, and holidays as required to meet business needs. 

Other Duties:  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.