Empower Customer Success & Drive Recurring Revenue Operations
Are you an organized, tech-savvy problem solver who thrives at the intersection of sales operations and innovative technology? At Trimble, we are transforming how world-class positioning and autonomy solutions reach global customers. As our Sales Enablement Coordinator, you will take full ownership of a vital customer touchpoint: orchestrating the delivery of our recurring revenue subscriptions and in-field system entitlements.
Moving beyond traditional back-office administration, you will serve as the operational catalyst that turns closed sales into active customer value. You will gain end-to-end exposure across sales operations, product licensing, and customer enablement—working closely with Technical Support, Customer Support, and Sales Enablement teams in a dynamic, growth-focused environment.
Trimble Applanix:
Trimble Applanix delivers world-class positioning and orientation solutions for land, marine, and airborne applications. Our Marine Products are trusted worldwide for their accuracy, reliability, and performance, helping customers succeed in complex, mission-critical environments.
About Us: Field Systems:
Trimble Field Systems develops hardware, software and services that connect the site to the office for key industries around the world, including civil construction, surveying, mapping, automotive, marine, utilities and more. Leveraging decades of expertise and a commitment to driving innovative breakthroughs, we offer solutions that drive digital transformation across your field operations.
What Makes This Role Great:
In this high-impact position, you will move beyond traditional back-office administration to lead end-to-end fulfillment for recurring revenue products. You will gain rich cross-functional exposure across sales operations, SaaS licensing, and customer enablement while directly influencing global recurring revenue momentum.
Key Exciting Responsibilities:
Own Recurring Revenue & Subscription Fulfillment (Primary Focus)
- Drive Subscription Delivery: Lead the end-to-end fulfillment of Sales Order (SO) deliverables for recurring revenue products, ensuring prompt, accurate, and seamless subscription activation for customers.
- Power In-Field System Entitlements: Generate and distribute authorization codes, system configuration files, firmware warranty extension codes, and hardware warranty extension notifications.
- Master Product Mechanics: Build a solid operational grasp of subscription logic, entitlement models, and product licensing tiers
- Lead Process Ownership: Champion the successful migration of fulfillment workflows from Technical Support into Sales Enablement, elevating efficiency and consistency across the organization.
Core Sales Operations Partner & Operations Backup
- Cross-Functional Operations Backup: Become fully trained in core order processing workflows to serve as an indispensable backup during peak quarter-end pushes, high-volume periods, and team leaves.
- Quotation & Order Execution: Create and review sales quotations, review incoming purchase orders, and accurately process both sales and service orders in line with corporate standards.
- RMA & Systems Coordination: Issue and track Return Merchandise Authorizations (RMAs) and assist in coordinating loaner equipment and demonstration systems.
Systems Optimization & Database Quality
- Salesforce Database Excellence: Maintain clean, accurate records in Salesforce, providing user feedback to help our systems team streamline order workflows.
- Platform Innovation: Participate in system testing and user acceptance testing for upcoming sales enablement tools and CRM enhancements.
Essential Skills & Experience:
- Proven Experience: 2–4 years of experience in sales operations, order administration, customer support, or SaaS subscription fulfillment.
- Education: High school diploma or equivalent (Associate or Bachelor's degree in Business, Operations, or related field is a plus).
- Software Savvy: Direct experience with Salesforce and Navision is highly preferred. High proficiency in Microsoft Office (Excel, Word) and standard office productivity platforms is required.
- Subscription Aptitude: Strong capability to understand subscription lifecycles, recurring revenue structures, and entitlement code generation.
- Detail & Accuracy Mindset: Meticulous attention to detail when generating license codes, reviewing financial POs, and managing customer data.
- Collaborative Communication: Exceptional written and verbal communication skills to build trust across Sales Operations, Technical Support, and Customer Support.
- Agility & Problem-Solving: A proactive mindset with the organizational flair to manage competing daily priorities in a fast-paced technology business.
Bonus Points For:
- Direct experience utilizing Salesforce and Navision platforms.
- An Associate or Bachelor's degree in Business, Operations, or a related field.
Logistics:
Location: Richmond Hill, ON
Travel Requirement: 0%
Why Join Trimble Applanix?
- High Visibility & Impact: Directly influence customer satisfaction and power recurring revenue momentum for global positioning technology leaders.
- Collaborative & Supportive Culture: Work alongside passionate teammates who value team success, innovation, and mutual support.
- Career Growth & Development: Build a comprehensive operational foundation across sales operations, SaaS licensing, and CRM administration with clear pathways for professional advancement.
Why You'll Love Working With Us:
At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact.
We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.
- You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.
- Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.
- Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."
Sales Enablement Coordinator, Sales Operations, SaaS Subscription Fulfillment, Order Administration, Order Processing, Salesforce, Navision, System Entitlements, Customer Support, Trimble Applanix
How to Apply: Please submit an online application for this position by clicking on one of the Apply buttons located in this posting.
Join a Values-Driven Team: Belong, Grow, Innovate.
At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter.
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