### About Us
At Axross, we’re building advanced HVAC AI solutions to optimise energy efficiency in industries like pharmaceuticals, semiconductors, and precision manufacturing. Our systems help manufacturers better control the production environment while reducing energy consumption, contributing to cost reductions and environmental sustainability. By combining engineering expertise with data-driven optimisation, Axross helps organisations unlock efficiency gains that conventional control systems cannot achieve.
### Role Overview
We’re building our commercial team to expand Axross’s customer pipeline in Malaysia.
As Sales Engineer, you will develop opportunities, understand customer requirements, and propose suitable technical solutions. You will explain how the solution works, answer customer technical questions, and work with engineering on feasibility and detailed requirements.
You will progress customer opportunities through proposals and commercial discussions while supporting customer communication during delivery.
### Roles and Responsibilities
**Sales Execution & Customer Engagement**
* Research prospective customers and potential opportunities for Axross’s industrial HVAC optimisation solution.
* Support exhibitions and industry events by staffing the booth, introducing our solution, and recording leads for follow-up.
* Conduct initial and follow-up customer meetings to understand their needs, explain our technical solution, and address questions with support from the engineering team.
* Schedule and organise customer pitches and site visits, coordinating with customers and internal teams.
* Follow up on enquiries, proposals, and agreed actions, keeping customer records and opportunity updates current.
**Technical Discovery & Solution Development**
* Explain solution operation, benefits, limitations, and implementation requirements.
* Conduct discovery discussions and site assessments to understand customer systems, requirements, and operating constraints.
* Review equipment details, system drawings, operating data, and available BMS/system information.
* Develop and recommend solutions with engineering input on feasibility, integration, scope, and expected savings.
* Answer customer technical questions and address objections, involving engineering specialists for complex issues.
**Proposals, Conversion & Customer Delivery**
* Prepare technical proposals, cost estimates, quotations, with input from internal teams.
* Follow up proposals and support negotiations within agreed commercial parameters.
* Coordinate customer data collection, site visits, and updates with engineering and project teams.
* Document customer requirements and agreed scope for project handover.
* Maintain customer communication during delivery and coordinate responses to questions or issues.
### Requirements
* Bachelor’s degree in Engineering, preferably Mechanical, Electrical, Mechatronics, Chemical, or a related discipline.
* Minimum three years of relevant experience in sales engineering, technical sales, application engineering, or customer-facing engineering solutions.
* Demonstrated ability to understand customer requirements and develop, propose, and explain technical solutions.
* Technical knowledge to answer customer questions and support solution evaluations.
* Experience preparing proposals or quotations and progressing customer opportunities.
* Ability to interpret system drawings, equipment specifications, and operating data.
* Strong communication, presentation, and follow-up skills.
* Willingness to travel for customer engagement.
### **Preferred Experience**
* HVAC, chilled-water systems, BMS, industrial automation, energy services, M&E, or manufacturing facilities.
* Energy-saving assessments, ROI calculations, and technical solution selling.
### What We Offer
* Competitive base salary, sales commission, and performance bonus.
* Direct collaboration with the founding team.
* Hands-on experience with industrial customers and real-world AI applications.
* Opportunities to develop technical and commercial expertise.
If you’re passionate about driving business success, leading projects, and creating impactful partnerships in Southeast Asia, we’d love to hear from you!
### Apply Now!
_We’ve reached our application limit on LinkedIn. Thank you to everyone who’s applied!_
If you didn’t get a chance to apply on LinkedIn, we’d still love to hear from you.
Visa sponsorship is not available for this role.
