Solutions Engineer

At Webfleet, we are seeking a technically skilled and customer-focused Solutions Engineer to join our team in South Africa. This role will serve as the primary technical contact in the region, working closely with the global headquarters' Operations team. The Solutions Engineer will be responsible for managing technical issues, training regional partners, and supporting strategic initiatives. This position requires strong collaboration with cross-functional teams including sales, customer support, and product development.

What will your role be?

1) Technical Leadership and Support

• Act as the main technical reference for customers and internal teams in South Africa and surrounding regions.
• Troubleshoot and resolve technical issues, escalating to HQ when necessary.
• Oversee and facilitate customer cases that are escalated to different divisions within the organization.

2) Training and Knowledge Sharing

• Serve as the training responsible in the region, ensuring partners and customers are well-informed on technical products and solutions.
• Liaise with other Sales Engineers globally to share best practices and technical insights.

3) Partner Development and Integration

• Identify and onboard new installation partners while maintaining relationships with existing ones.
• Support the setup and integration of new partners to ensure seamless collaboration.

4) Strategic Projects & Product Testing

• Lead market-specific strategic initiatives to drive growth and operational excellence.
• Manage pilot product tests within the region and coordinate with central product and value stream teams.

5) Cross -functional Collaboration

• Work closely with regional sales, customer support, and operations teams to ensure technical alignment and customer satisfaction.
• Maintain regular communication with central product teams and value stream teams as needed.

Who are you?

You are a proactive and technically adept professional who thrives in dynamic environments. You enjoy solving complex problems, building strong relationships, and contributing to strategic initiatives. You are passionate about customer success and eager to collaborate with global teams to deliver exceptional results.

Requirements:

• Bachelor's degree in Engineering, Computer Science, or related field
• 3+ years of experience in a technical sales or solutions engineering role
• Strong understanding of relevant technologies/products
• Excellent communication skills in English
• Ability to work independently while staying connected with global teams
• Experience working in a multicultural and cross-functional environment

Why you’ll love working for us:

• You will never get bored! We move fast like a “start-up” but have the backing of a billion-euro company.
• We like to have fun. There is no sense coming to a job everyday if you don’t like the people you work with.
• Different cultures. Our colleagues come from all over the world, with 55 nationalities and counting.

 
Let’s not forget the good stuff:

• 25 annual leave days
• Birthday off and volunteering time off.
• Additional time off: moving and wedding day.
• Unlimited Access to LinkedIn Learning.
• Employee Assistance Program.
• Contributory health insurance and pension.
• Discount on Bridgestone tires.
   

Who are we?

Webfleet is Bridgestone’s globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.  

Webfleet contributes towards the delivery of The Bridgestone E8 Commitment. This broad, global corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. These provide a compass to guide strategic priorities, decision making and actions throughout every area of the business. 

More information at: webfleet.com. Follow us on X: @WebfleetNews and LinkedIn @Webfleet. For more information on Bridgestone corporation visit Bridgestone.com or the Bridgestone Newsroom.  

Want to join us?
If that’s a yes, please apply and upload your CV (In English)

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.