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Ottawa, Ontario, Canada
Hybrid
Location: Ottawa, ON | Hybrid
Department: Sales Engineering
Department Leader: Jason Elwell | Sales Engineering Manager
Type: Permanent | Full-Time
Vacancy Status: This is an active, approved role and we are currently hiring for this position.
At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.
Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.
Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.
We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!
At Solink, our Sales Engineer's (SEs) are core contributors to the success of our customers and sales organization. This role is rooted in the pre-sales cycle, with a focus on driving value through discovery, storytelling, and tailored solution design. You will work in close partnership with Account Executives (AEs) to uncover customer needs, deliver compelling demos, and build solutions that align with both business and technical requirements. You will not be responsible for implementation or technical support.
We are looking for individuals with a strong sales mindset and technical aptitude. The ideal candidate may come from an AE background and be eager to shift into a more technical and consultative role.
Partner with AEs during discovery to qualify deals by uncovering true customer needs, constraints, and buying drivers
Own the technical narrative in sales conversations, ensuring a seamless transition from discovery to demo to solution proposal
Deliver compelling, value-based demos to a variety of interlocutors that tell a clear and impactful story they can relate to
Design and present Solink solutions that directly address the customer's environment, challenges, and goals
Actively participate in sales calls and web conferences, and lead when appropriate to guide the technical conversation
Provide clear documentation of technical requirements, constraints, and scope for handoff to deployment teams
Contribute to quota attainment and revenue growth through your direct impact on deal progression
Stay current on industry trends, relevant technologies, and Solink product capabilities to continuously elevate customer conversations
This is a P4 level role. At Solink, individuals at this level lead cross-functional initiatives and partner with colleagues and leaders to shape how work gets done. They combine independent execution with strategic thinking, helping others navigate complexity and improving the effectiveness of the broader team.
In this role, you’ll be expected to:
Lead projects by defining the approach, coordinating contributions, and keeping stakeholders aligned and informed.
Anticipate risks and dependencies, adapting plans to deliver on commitments.
Coach colleagues through complex problems and provide constructive feedback that strengthens outcomes.
Develop processes, frameworks, or standards that improve team effectiveness and support broader adoption.
Bring relevant industry insights and new knowledge into the team to support continuous improvement.
Must-Have:
Experience in sales, preferably as an Account Executive, Sales Engineer, or in a customer-facing technical role
Strong understanding of technical concepts (software, hardware, networking, AI, etc.) with the ability to learn and apply them quickly
Exceptional communication and storytelling skills, especially in live demo environments
Ability to simplify complex technical ideas for non-technical audiences
A consultative, customer-first mindset with a passion for solving real business problems
Strong collaboration habits: you value partnership with AEs and the broader go-to-market team
Comfortable operating in a fast-paced, growth-oriented environment
Nice-to-Have:
Familiarity with tools like Salesforce, Confluence, and Google Workspace
Previous experience in video surveillance, SaaS, or physical security industries
Bilingual in English and French
Experience working with networking or cloud-based architecture
Candidates must undergo a criminal records check upon hire;
Be a Canadian Citizen, or eligible to work in Canada;
Be willing to comply with Solink’s own security policies and standards.
We do things the Solink way:
Act with URGENCY – Our customers move fast, so we do too.
Deliver with QUALITY – We sweat the details and hold a high bar.
Win with TEAM – No egos. Just outcomes, built together.
Lead with TRUST – We earn it through clarity, consistency, and care.
These aren’t just words—they shape how we hire, lead, and grow.
We’re not just building tech - we’re building a place where great people do great work.
Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
Meaningful equity: Every full-time, permanent employee has a stake in our growth.
Comprehensive benefits: A stellar benefits package, ensuring you're fully supported with anything you need.
Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
Candid culture: Clear expectations, honest feedback, and no politics.
Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.
We respect your time and value transparency. Here’s a general idea of what to expect:
Intro call with our Talent Partner: 45 Minutes
Interview with our Team Lead, Sales Engineering: 60 Minutes
Practical Assessment Interview with our Director of Sales Engineering: 60 Minutes
References, Offer & Onboarding 🎉
The salary range for this role is $172,000 - 200,000 OTE CAD.
We determine compensation based on the experience, skills, and impact you bring to the role.
Candidates hired closer to the top of the range will typically demonstrate proficient capability throughout the interview process. This means they already have the knowledge, skills, and competencies needed to perform successfully in the role, can ramp up quickly, and are expected to become fully proficient in the position within a short period of time.
Submit your resume via our [Careers Page]. Let us know what excites you about this role, and how you’d help move Solink forward.
