At Webfleet, we are seeking a technically skilled and customer-focused Sales Engineer to join our team supporting the UK & Ireland channel ecosystem. This role will play a key technical role in supporting resellers, technology partners, prospects, and customers, helping them maximise the value of Webfleet solutions while ensuring a high-quality technical and customer experience.
The Sales Engineer will provide technical enablement, pre-sales support, partner onboarding and integration, as well as operational support for complex post-sales technical queries. This position requires strong collaboration with the UK Channel Sales and Customer Support teams, technology partners, and Sales Engineers across other regions.
What will your role be?
1) Technical Enablement and Training
- Deliver technical training and enablement to UK & Ireland resellers, technology partners, and customers on Webfleet products, solutions, integrations, and new product releases.
- Train and support the UK Channel Sales team on new products, solutions, and partner integrations.
- Ensure partners have the technical knowledge and resources required to successfully position, deploy, and support Webfleet solutions.
- Collaborate with Sales Engineers in other regions to share technical knowledge, best practices, and insights.
2) Technical Pre-Sales Support
- Provide technical pre-sales support to resellers, prospects, and customers across the UK & Ireland.
- Work closely with channel sales teams and partners to understand customer requirements and identify, position, and demonstrate appropriate Webfleet solutions.
- Support technical discussions, product demonstrations, and solution design throughout the sales process.
- Act as a trusted technical advisor to partners and customers, helping them understand the value and capabilities of Webfleet solutions.
3) Technical Support and Customer Experience
- Act as a key operational support resource for complex post-sales technical queries from channel partners and their customers.
- Troubleshoot and resolve technical issues remotely and on-site where required, escalating to the appropriate teams when necessary.
- Work closely with the UK Customer Support team to ensure a seamless and high-quality support experience for channel partners and their customers.
- Help facilitate the resolution of complex customer cases across different teams and functions within the organisation.
4) Partner Development and Integration
- Support the onboarding, technical integration, and successful deployment of new technology partners.
- Provide ongoing technical support to technology partners throughout integration and solution development activities.
- Work with existing and new resellers to ensure they have the technical capabilities and knowledge required to successfully deploy Webfleet solutions.
- Act as a technical representative and champion for UK & Ireland channel partners within Webfleet.
5) Strategic Projects & Product Testing
- Support strategic initiatives within the UK & Ireland channel ecosystem, contributing to growth, operational excellence, and partner success.
- Participate in confidential Alpha and Beta testing of new hardware, software, and mobile applications.
- Provide technical feedback to product and value stream teams based on partner and customer requirements and testing results.
- Coordinate with central product and technical teams to support the successful introduction and deployment of new solutions in the market.
6) Cross-functional Collaboration
- Work closely with UK Channel Sales, Customer Support, Operations, Product, and other cross-functional teams to ensure technical alignment and customer satisfaction.
- Maintain strong communication with global Sales Engineers and central product and value stream teams.
- Share technical insights, market feedback, and best practices across the wider Sales Engineering community.
- Act as a bridge between the UK & Ireland channel ecosystem and Webfleet's global technical and product teams.
Who are you?
You are a proactive and technically adept professional who enjoys assisting the sales process by working closely with partners, customers, and internal teams. You thrive in a dynamic, customer-focused environment and are passionate about technology, problem-solving, and knowledge sharing.
You enjoy translating complex technical concepts into practical solutions and are comfortable supporting both pre-sales and post-sales activities. You are collaborative, adaptable, and confident working with stakeholders across different functions and regions.
Requirements:
- 5+ years of experience in a technical sales, Sales Engineering, technical support, solutions engineering, or similar role.
- Strong understanding of relevant technologies, software solutions, integrations, and APIs.
- Experience providing technical training, enablement, or product demonstrations to partners, customers, or internal teams.
- Experience supporting technical integrations and/or technology partners is highly desirable.
- Strong customer-facing and communication skills in English.
- Ability to troubleshoot complex technical issues and work effectively across multiple teams.
- Ability to work independently while staying closely connected with regional and global teams.
- Experience working in a multicultural and cross-functional environment.
- Willingness to travel within the UK & Ireland for customer, partner, training, and on-site support activities when required.
Why you’ll love working for us:
- You will never get bored! We move fast like a “start-up” but have the backing of a billion-euro company.
- We like to have fun. There is no sense coming to a job everyday if you don’t like the people you work with.
- Different cultures. Our colleagues come from all over the world, with 55 nationalities and counting.
Let’s not forget the good stuff!
- 25 annual leave days with option to buy up to 10 days.
- Working from home.
- One-time payment to set up your home office.
- Chance to work abroad for 40 working days per year.
- Birthday off and volunteering time off.
- Unlimited Access to LinkedIn Learning.
- AI-powered learning & enablement, including access to premium AI tools to help you work smarter.
- Employee Assistance Program.
- Reimbursement of health insurance to up 1750 GBP.
- Access to Gofluent platform to learn new languages.
- Free access to CALM (top mental health app).
- Mortgage advices.
- Contributory pension scheme.
- Access to Perkbox platform (discounts on shops, cinemas, restaurants…)
Who are we?
Webfleet is Bridgestone’s globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.
Webfleet contributes towards the delivery of The Bridgestone E8 Commitment. This broad, global corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. These provide a compass to guide strategic priorities, decision making and actions throughout every area of the business.
More information at: webfleet.com. Follow us on X: @WebfleetNews and LinkedIn @Webfleet. For more information on Bridgestone corporation visit Bridgestone.com or the Bridgestone Newsroom.
Want to join us?
If that’s a yes, please apply and upload your CV (In English)
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
