Job Summary:
SUMMARY
The Summer Sales Intern supports the ready-mix concrete sales team through customer follow-up, lead development, sales training resources, and targeted account outreach. The intern will respond to and help route online inquiries, assist in developing a SharePoint-based sales training site, and contact assigned house accounts to identify additional business opportunities, including concrete fibers, curing compounds, sealers, and related value-added products. This temporary role provides practical exposure to ready-mix concrete sales, customer service, construction markets, and internal sales processes.
ESSENTIAL DUTIES & RESPONSIBILITIES
The following duties and responsibilities are representative of the role. Other duties may be assigned.
• Review incoming online sales inquiries, gather initial project and customer information, enter or update information in assigned systems, and route opportunities to the appropriate salesperson or location.
• Follow up on assigned inquiries and open opportunities to confirm customer needs, project timing, location, estimated quantities, and next steps.
• Contact assigned house accounts to strengthen customer relationships and identify upcoming projects, unmet needs, and additional sales opportunities.
• Ask relevant discovery questions and promote appropriate value-added products, including synthetic or steel fibers, curing compounds, concrete sealers, and other available products or services.
• Coordinate qualified leads and customer requests with sales representatives, customer service, dispatch, quality control, and operations personnel.
• Assist in developing and organizing a SharePoint site for sales training materials, including product information, sales processes, job aids, videos, templates, and other approved resources.
• Help maintain accurate, current, and consistently labeled training content; identify outdated, missing, or duplicate materials for review by the content owner.
• Assist with basic market and account research, customer lists, call campaigns, sales reports, and special projects requested by sales leadership.
• Participate in sales meetings, product training, plant or jobsite visits, and customer calls when appropriate.
• Maintain accurate notes and activity records and provide regular updates on inquiries, outreach activity, opportunities identified, and follow-up needs.
• Represent the company professionally and follow all safety, confidentiality, information-security, and customer-service expectations.
QUALIFICATIONS AND REQUIREMENTS
• Currently pursuing, or recently completed, a degree or certificate in sales, marketing, business, construction management, communications, or a related field.
• Interest in sales, customer service, construction materials, or the ready-mix concrete industry.
• Professional verbal and written communication skills, with confidence making outbound customer calls.
• Ability to ask effective questions, listen for customer needs, and follow through on commitments.
• Organized, dependable, self-motivated, and able to manage multiple assignments and deadlines.
• Ability to work independently while collaborating effectively with sales and operational teams.
• Familiarity with Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint, or the ability to learn them quickly.
• Ability to learn basic concrete products, terminology, sales processes, and construction-market applications.
• Valid driver’s license and acceptable driving record if travel to company locations, jobsites, or customer offices is required.
Education and/or Experience
• High school diploma or general education degree (GED) required.
• Enrollment in or recent completion of post-secondary education preferred.
• Prior customer service, sales, construction, or internship experience is helpful but not required.
Language Skills
• Ability to read, write, and speak English clearly and professionally.
• Ability to prepare concise customer notes, emails, training content, and activity updates.
Mathematical Skills
• Ability to perform basic arithmetic and work with quantities, percentages, measurements, pricing information, and simple sales data.
Reasoning Ability
• Ability to apply common-sense judgment, follow written and verbal instructions, recognize when additional guidance is needed, and appropriately route customer questions.
• Ability to organize information, identify potential sales opportunities, and maintain attention to detail.
Computer Skills
• Working knowledge of standard office technology and the ability to learn company sales, customer, and document-management systems.
• Ability to create and organize SharePoint pages, document libraries, links, navigation, and approved training content with guidance from the project owner.
WORK ENVIRONMENT & PHYSICAL DEMANDS
The work environment and physical demands described below are representative of those encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Work Environment
• This position primarily works in an office environment with regular phone, computer, and Microsoft Teams activity.
• Periodic travel to ready-mix plants, customer locations, and active construction jobsites may be required.
• Plant and jobsite visits may involve moving equipment, truck traffic, noise, dust, uneven surfaces, and changing weather conditions. Required personal protective equipment and safety rules must be followed.
• The work schedule is generally during normal business hours; occasional early-morning, after-hours, or event participation may be required based on business needs.
Physical Demands
• Frequent sitting, speaking, listening, typing, and viewing a computer screen.
• Occasional standing, walking, bending, reaching, and climbing stairs.
• Ability to safely navigate office, plant, customer, and jobsite environments.
• Ability to occasionally lift and carry materials weighing up to 25 pounds.
Pay: $18 per Hour
Benefits
Medical Insurance
Dental Insurance
Life Insurance
Retirement Plans
Paid Time Off
Wellness Program
Education Assistance
Employee Assistance Program
Closing
If you are interested in becoming part of our team, please apply online today.
We are proud to be an Equal Opportunity Employer. We recognize that a diverse
workforce is essential and strongly encourage qualified women, minorities,
individuals with disabilities and veterans to apply. Join us in building a diverse and talented workforce that reflects the communities we serve.
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