At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.
Reimagine What’s Possible
We are seeking a Sales Learning & Development Specialist to join our Strategy, Marketing and Technology team at our headquarters in Allentown, PA.
As the Sales Learning & Development Specialist, you will build the capabilities our commercial teams need to grow the business and succeed throughout their careers. You will own the hands-on design, development, delivery, administration, and continuous improvement of learning and development programs for the Industrial Gases North America commercial organization.
Working closely with the Commercial Excellence & Enablement Manager, sales leaders, business teams, subject matter experts, central commercial enablement functions, HR functional partners, and external training partners, you will translate business priorities and capability needs into practical, role-based learning experiences for new hires, experienced sellers, and sales leaders.
You will manage and continuously improve the commercial learning experience across platforms including Workday Learning, Sales Hub SharePoint Site, Staffbase Sales Communications, CoPilot 365, and emerging digital and AI-enabled tools, using technology to make learning accessible, engaging, intuitive, scalable, and measurable.
You will also serve as a trusted change partner and champion, using structured change-management principles to help commercial teams build the understanding, confidence, and capability needed to successfully adopt and sustain new processes, technologies, and ways of working.
This is a hands-on role that combines learning strategy and program design with direct ownership of development, delivery, administration, and execution.
What You Will Do
Role-Based Learning, Curriculum & Onboarding
- Develop, build, maintain, and improve a structured, role-based commercial learning roadmap aligned with business priorities and the capability needs of sales representatives and sales leaders as they progress their career.
- Assess capability and learning needs with commercial leaders and translate them into actionable development priorities.
- Design, develop, refresh, and manage curricula that integrate commercial, product/application, market, customer, sales process, technology, leadership, and business knowledge.
- Evolve and strengthen the commercial onboarding experience, including role-based 30-, 60-, and 90-day journeys, curricula, learning assignments, field experiences, mentorship, manager resources, readiness milestones, and assessments.
Training Facilitation & Experiential Learning
- Facilitate instructor-led, virtual, hybrid, and workshop-based commercial learning programs.
- Design learning around real commercial situations, including customer scenarios, prospecting exercises, opportunity reviews, account planning, role plays, case studies, simulations, and peer problem solving.
- Incorporate market-based growth opportunities, new applications offerings, product-specific advantages, and value selling skills into learning so sellers can confidently apply them with customers.
- Partner with sales managers to assess whether learning is being applied in the field and where reinforcement or coaching is needed.
- Prepare subject matter experts and business leaders to serve as effective instructors and facilitators and develop train-the-trainer approaches that enable programs to scale.
Sales Vendor Management
- Source, evaluate, and manage external learning and leadership-development providers, including specialized programs, facilitators, coaches, and assessments.
- Work with Corporate Procurement to identify and source suppliers, providing business requirements, evaluation frameworks, and supporting contract execution and management.
- Manage vendor relationships and program execution, balancing learning effectiveness, commercial relevance, participant experience, scalability, and cost.
Learning Technology & Digital Experience
- Own the day-to-day commercial learning experience across learning and collaboration tools.
- Configure and maintain courses, curricula, learning paths, assessments, assignments, target populations, attendance, completion requirements, and learner records.
- Continuously improve the user experience so commercial learning and resources are easy to find, access, navigate, and apply with content being organized, searchable and appropriately governed.
- Use digital, video, interactive, virtual, analytics, and AI-enabled tools to efficiently create and enhance learning content and experiences.
- Evaluate new tools, capabilities, and approaches that can improve learning development, delivery, administration, measurement, or user experience.
Change Enablement & Adoption
- Serve as a visible and trusted change champion, leading training and enablement workstreams and supporting broader change-management efforts for business transformation initiatives, including customer relationship management, contract lifecycle management, and other commercial technologies.
- Apply structured change-management principles, including Prosci/ADKAR or similar methodologies, to learning, communication, adoption, and reinforcement plans.
- Partner with project teams and commercial leaders to assess change impacts and translate them into practical enablement activities.
- Develop and support networks of change champions, power users, facilitators, and peer advocates to reinforce adoption.
- Monitor adoption and feedback and recommend additional training, coaching, communication, or reinforcement where needed.
Measurement & Continuous Improvement
- Establish practical measures of learning participation, completion, knowledge, satisfaction, application, adoption, and effectiveness.
- Use learning-system data to track and report attendance, curriculum completion, required-training compliance, assessments, onboarding progress, and other learning KPIs.
What Success Looks Like
- New commercial employees have a structured, role-based onboarding experience that accelerates readiness and time to productivity.
- Sales professionals and leaders have clear development paths that build the capabilities needed throughout their careers.
- Learning is grounded in real customers, opportunities, prospecting, coaching, and business situations.
- Commercial employees have a simple, engaging learning experience and can easily find and apply the resources they need.
- Learning technology provides reliable visibility into participation, development progress, capability gaps, and program effectiveness.
- Commercial teams view this role as a trusted partner who understands their reality and helps them successfully learn, develop, and navigate change.
What You Bring
Required
- Bachelor’s degree
- 7+ years of progressive experience in learning & development, sales operations or enablement, commercial training, sales, or a related commercial-facing function.
- Strong business and commercial acumen, with the ability to translate business priorities and capability needs into practical learning solutions.
- Experience designing and facilitating engaging learning experiences, curricula, onboarding programs, and role-based development paths across in-person, virtual, and experiential formats.
- Strong communication, facilitation, relationship-building, and influencing skills, with the ability to engage employees and leaders and build credibility across a matrix organization.
- Strong program and project-management skills, with a hands-on approach to managing programs from development through day-to-day execution.
- Strong digital aptitude and curiosity, with experience using learning platforms, digital tools, analytics, and emerging technologies to manage and enhance learning experiences.
Preferred
- Experience supporting a B2B sales organization, particularly in a technical, industrial, or complex commercial environment
- Experience administering enterprise learning platforms and using learning data to assess participation, application, and effectiveness.
- Experience sourcing and managing external training providers, facilitators, coaches, or assessments.
- Prosci Change Management certification or experience applying Prosci ADKAR or another structured change-management methodology.
Work Hours
- Hybrid work schedule
- Domestic travel 15-20%
What's In It for You:
At Air Products we foster a culture of inclusion where every voice is heard, and everyone feels they belong and matter. Additionally, we offer competitive pay and great benefits for our employees. Check out some of our benefits below!
- Affordable Medical, Dental and Vision Insurance (day 1 of employment)
- 401k with 100% vested company core and match
- Paid Vacation, holidays + sick time
- Paid Parental leave (Up to 8 weeks)
- Backup Child and Adult Care benefit
- Adoption assistance
- Flexible spending accounts (medical, dependent daycare)
- Life Insurance (AD&D- Paid for by Air Products), Supplemental AD&D
- Legal Plan & Identity theft coverage
- EAP (Employee Assistance Program)
- Many more supplemental benefits available
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Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
We are an Equal Opportunity Employer (U.S.). You will receive consideration for employment without regard to race, color, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status.
Air Products is committed to working with and providing a reasonable accommodation to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e-mail us at talent@airproducts.com. General application status inquiries are not answered by this mailbox rather you’ll receive an e-mail directly from our Career Center and/or the Talent Acquisition Specialist.
