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San Diego, California, United States
Onsite
About the role
As a Sales Manager, you are part of the store leadership team that brings our brand experience to life by cultivating customer and associate engagement. This role partners with the Store Manager to drive sales by delivering an omnichannel experience for our customers. While cultivating an environment of genuine customer connection, you'll also foster a strong store culture for associates. You educate, coach, and mentor associates on modeling brand behaviors and building authentic customer relationships. This is your opportunity, in partnership with the Store Manager, to build a high-performing team, drive results, and deliver operational excellence.
The impact you can have
In this role, you'll have the opportunity to:
Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
Build genuine customer relationships by ensuring high associate engagement and customer service levels.
Model brand behaviors and cultivate a customer-centric culture.
Onboard new hires and develop an effective team of associates.
Create an inclusive store environment for associates where everyone feels welcome and engaged.
Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
Uphold the highest brand visual standards for merchandise on the sales floor.
Lead activities to drive the store's performance, including financial and operational objectives.
Balance selling responsibilities and overall store operations activities.
You'll bring to the role
1 year retail management experience (preferred)
Brings a hospitality mindset when connecting with customers
Excellent customer service and interpersonal skills
Strong people management skills and ability to develop talent
Technology proficient and ability to operate a point-of-sale system
Strong business acumen and ability to create action plans to drive results
Benefits
Medical, dental, and vision insurance
401(k) plan
Paid time off & holidays
Opportunities for monthly bonuses
Merchandise discounts plus eligibility for discounts at our sister brands
Professional development and opportunities for advancement across our brands
Community impact through our philanthropic partnerships
Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.
Location:
Store 1196-Fashion Valley-ANN-San Diego, CA 92108Pay Range:
$21.75 - $27.20 Hourly USDEqual Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.