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Seattle, Washington, United States
Onsite
Salary: $85,000 + Commission
Our Vision:
The most trusted name in home improvement, providing every homeowner with a seamless journey to a home they love.
Our Mission:
Create value for our stakeholders by elevating customer expectations across our industry and consistently delivering best-in-class home improvement services. We accomplish this through tech-enabled innovation, industry-leading talent, and a company-wide commitment to seamless customer experiences.
Our Values:
We at Renuity strive to instill and maintain our core values, by being:
♦ Collaborative – We get further, together. We pride ourselves on having the most talented people in our industry, and we expand what is possible through cohesive teamwork.
♦ Innovative – We challenge industry norms and take intelligent risks to discover better ways to serve our customers.
♦ Principled – We do the right thing – no matter what. We go to great lengths to ensure our customers, employees and partners have world-class experience and are treated fairly.
♦ Enthusiastic – We love what we do and the bonds we create with the people around us. Our passion positively influences our customers, colleagues, and partners.
♦ Value-Driven – We have an unrelenting focus on creating value for our stakeholders. We reward performance that increases the value of our company, and we live in a culture where everyone thinks and acts like an owner.
Most importantly, together we embrace a collaborative spirit to propel all Renuity Divisions to achieve faster growth, greater profitability, and become THE most trusted name in home improvement.
Job Summary: The Sales Manager is a selling leader responsible for driving sales performance, coaching field sales teams, and leading market execution within an assigned market. This role balances direct selling responsibilities with people leadership and is accountable for both individual production and overall team performance. The Sales Manager plays a critical role in developing high-performing sales consultants, improving customer experience, reinforcing accountability, and driving revenue growth while ensuring alignment with the organizations sales strategy and operational objectives.
Essential Functions/Physical Requirements of Job:
· Lead, coach, and develop a team of Field Sales Consultants within an assigned market.
· Conduct regular ride-alongs, in-field coaching, and post-appointment reviews to improve sales effectiveness and reinforce company sales methodology.
· Monitor and drive key sales performance metrics including demo rate, net close percentage (NCP), NSLI, revenue per demo, appointment volume, and cancellation rates.
· Set the standard for selling excellence through personal performance and leadership visibility.
· Meet with homeowners in-home to present products, provide accurate estimates, and close remodeling sales opportunities.
· Onboard new hires, including training, and develop top-performing sales talent.
· Identify performance gaps and implement coaching plans, accountability measures, and development strategies.
· Partner with Retail Marketing, Call Center, Operations, and Production teams to improve lead quality, customer experience, and operational execution.
· Analyze sales reports, productivity trends, and operational data to identify opportunities for increased performance and profitability.
· Assist with scheduling, staffing coverage, and market execution to support business needs.
· Foster a culture of accountability, teamwork, urgency, professionalism, and customer-first service.
Qualifications:
· Strong leadership, coaching, and team development skills.
· Strong communication, facilitation, and interpersonal skills.
· Proven experience managing commissioned sales teams.
· In-home sales, outside sales, or business-to-consumer sales experience preferred.
· Experience managing large sales teams and driving performance in commission-based environments.
· Ability to analyze sales performance metrics and implement improvement strategies.
· Strong organizational and time management skills.
· Self-motivated, results-oriented, and able to thrive in a fast-paced environment.
· Previous experience in home improvement, remodeling, construction, or related industries preferred.
Success Metrics:
· Achievement of regional and company sales goals.
· Improvement in demo rate, NCP, NSLI, revenue per demo, and appointment conversion.
· Sales team productivity, retention, and development.
· Customer satisfaction and reduced cancellation rates.
· Consistent execution of company sales methodology and operational standards.
Computer Operations:
To perform this job successfully, an individual must have strong knowledge of Microsoft Office 365 Suite, and the ability to learn and effectively use software applications such as ADP, Lead Perfection, Salesforce, and other applications used in job duties.
Physical Requirements: The physical requirements of this role may vary depending on the specific job duties and work environment. These may include remaining in a stationary position for extended periods, frequent movement, field travel, customer home visits, operating office equipment, and occasional lifting of materials or supplies. Reasonable accommodation will be made to enable individuals with disabilities to perform essential job functions.
Job Classification:
Job is exempt from the overtime provisions of the Fair Labor Standards Act. Salary and benefits shall be paid consistent with Renuity, LLC salary and benefits policy.
Work Environment:
The work environment for this position includes office, field, and customer-facing environments. The role requires regular local travel for ride-a longs, customer appointments, recruiting, meetings, field coaching, and leadership support activities. The environment is fast-paced and performance-driven with a strong emphasis on teamwork and customer experience.
Travel:
This position requires regular travel for field coaching, ride-alongs, recruiting, meetings, training sessions, and business support activities.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
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