Sales Operations Senior Analyst

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Leverages data and technology to support the sales organization, diagnose issues, and design solutions.

Responsibilities

Sales Strategy

• Participates in annual sales planning processes (e.g., segmentation and targeting, forecasting, sales quotas, territory design, account planning, etc.) for smaller sales territories
• Contributes to the development of sales growth strategies with Sub-territories or smaller territories
• Works with senior management to identify and prioritize key sales programs

Program Support/Implementation

• Participates in implementing annual sales planning processes (e.g., segmentation and targeting, forecasting, sales quotas, territory design, account planning, etc.) for smaller sales territories
• Provides support on cross-functional projects targeted at improving sales productivity
• Analyzes data to evaluate program effectiveness and makes recommendations for improvements

Reporting and Analytics

• Collects, validates and organizes data to support reporting and dashboard production
• Designs and enables dashboards within company reporting systems
• Performs modeling and sensitivity analyses to evaluate options and guide management decision-making

Process Improvement

• Executes cross-department or larger territory-sized process improvements
• Identifies opportunities to improve/automate new and existing sales operations processes
• Works independently with other team members and other internal departments (sales, marketing, finance, IT, customer support) on system integration/upgrade projects
• Leads projects and implementation
• Supports UAT for processes and systems at the regional level, and provides feedback and suggestions representing the region

Sales Operations Support

• Supports sales organization in Sales Operations related matters
• Investigates issue escalations
• Identifies opportunities for Sales Operations process improvement
• Provides system training to Sales Teams as required
• Ensures the smooth running of established sales processes either within the local team or by managing offshore resources

Qualifications

5+ Years in Sales Operations: Senior-level experience in sales, channel or revenue operations, supporting a sales organization with planning, forecasting and territory or quota processes.

Sales-Facing Partnership: Proven success working directly with sales leaders and cross-functional teams, leading process improvements and influencing senior stakeholders without direct authority.

Salesforce and Excel Fluency: Hands-on Salesforce navigation and reporting, advanced Excel as a baseline, plus comfort with ticketing workflows and system integration or upgrade projects.

 Data Analysis and Dashboards: Ability to collect, validate and organize data, build dashboards and models, and translate results into executive-level recommendations.

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 90,000 - 136,000 USD / Annual

Canada - Toronto Office TRO : 81,000 - 121,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.


US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.


Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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This posting is a new position within our organization.