Role Overview
We are looking for a Manager / Senior Manager to own collections for our EMI affordability business with brand partners such as Samsung Mobile, Vivo and other leading brands. The role covers the full cycle from monthly reconciliation with Finance, to MIS reporting, invoicing, payment tracking and collection. The person will work closely with internal teams (Finance, Sales Managers, Product, Tech & Ops) and external stakeholders (Brand teams) and must close reconciliation differences quickly so that invoicing and collections are not delayed.
Key Responsibilities
1. Reconciliation: Coordinate with Finance to complete reconciliation for each brand; identify mismatches and drive them to closure with internal and external stakeholders; ensure reconciliation is signed off before invoicing; maintain records of open items, root causes and resolutions.
2. MIS and Reporting: Create and maintain brand-wise MIS covering reconciliation status, invoicing, outstanding amounts and collections; publish periodic MIS to business, Sales and Finance leadership; track receivables ageing, delays and recurring disputes, and flag risks early.
3. Invoicing: Coordinate with brands, Sales Managers and Finance to raise accurate, on-time invoices after reconciliation closure; ensure brand and compliance requirements (documentation, approvals, tax details); follow up on invoice acceptance and queries.
4. Payment Tracking and Collections: Track brand-wise amounts invoiced, received, pending and ageing; run a structured follow-up process for timely collection; escalate delayed or disputed payments; work with Finance to match receipts against invoices.
5. Stakeholder Management: Single point of coordination between Finance, Sales, Business teams and brand partners; build strong relationships with brand counterparts; manage multiple brands and timelines in parallel.
Key Skills and Competencies
- Strong coordination and follow-up across internal and external stakeholders
- Analytical mindset and attention to detail in resolving reconciliation mismatches
- Clear written and verbal communication, including with brand finance and senior stakeholders
- Ownership of multiple brands and deadlines in a monthly cycle
- Negotiation and escalation skills to close disputes and pending payments
- Understanding of invoicing, GST and basic accounting
- Hands-on monthly reconciliation and invoicing experience
- Strong Excel / Google Sheets (pivots, lookups, reconciliation models) and MIS; exposure to dashboards
Key Performance Indicators
- Timely closure of monthly reconciliation for all brands
- Invoices raised within agreed timeline after reconciliation
- Collection efficiency and reduction in receivables ageing
- Accuracy and timeliness of MIS reporting
- Reduction in repeat mismatches and open disputes
Experience: 6-12 years.
