At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
The role will focus on market segments such as industrial and institutional cleaning, homecare, industrial water treatment, lubricants and fuels, and construction. You will be surrounded by a strong local and regional team offering customer service, supply chain, technical, planning, and sales-related support.
Key activities will include:
- Nurturing and expanding our existing market share through diligent account management.
- Assertive business development with direct customers and channel partners alike.
Responsibilities & Accountabilities:
Customer & Channel Management
- Maintain regular contact with customers and channel partners under management, both in person and through digital tools.
- Drive multi-level relationship management with key accounts.
- Build upon an existing opportunity pipeline for sustainable growth, utilising CRM tools.
- Lead channel partner management through the management of mutual action plans.
- Maintain continuous efforts to improve Customer Experience (CX).
Market, Application & Product Know-how
- Build suitable product and application knowledge of our portfolio (training provided).
- Build strength in supply chain and production knowledge to speak confidently about Dow's supply capability and lead times (built over time).
- Gather relevant market information that provides the basis for recommending strategies for growth in the selected markets.
Value/Price Management
- Understand and apply negotiation techniques to deliver value for both Dow and our customers.
- Apply a strong understanding of Dow's value proposition to effectively capture value from Dow's competitive advantages.
- Apply intelligent pricing strategies for our channel partners with a strong understanding of the value chain.
Qualifications:
- A bachelor's degree or higher in chemistry, science, or a business-related field would be preferred.
- Exceptional written and verbal English skills.
- Excellent listening, negotiation, and presentation skills.
- Strong problem-solving skills.
- Ability to travel to meet business objectives (mostly domestic).
- Ability to influence credibly and effectively at all levels within customer organizations.
- Strong initiative, ownership, and accountability.
- Passionate and proactive working style with a "can-do" attitude.
- Good interpersonal skills and a team player, yet able to work independently.
- Legal authorization to work in Australia.
Experience:
- Suitable applicants would have a minimum of 1–2 years' experience in sales or a related field within a B2B environment. The ideal applicant will have direct experience within the chemical or manufacturing industry.
Benefits – What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
- Student Debt Retirement Savings Match Program (U.S. only).
- Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
- Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
- On-site fitness facilities to help stay healthy and active (availability varies depending on location).
- Employee discounts for online shopping, cinema tickets, gym memberships and more.
- Additionally, some of our locations might offer:
- Transportation allowance (availability varies depending on location)
- Meal subsidiaries/vouchers (availability varies depending on location)
- Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.
