Want to know if this job is worth applying to?
Greater London, England, United Kingdom
Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
We are looking for a Salesforce Commercial Platform Lead to cover a period of maternity leave within Trustpilot's Go To Market Technology department, in the Technology organisation. This is a fixed-term contract expected to start in September or October. It's a delivery-led role, so you'll spend the majority of your time running the day-to-day of our Salesforce Commercial Tech team and owning BAU, with roughly 30-40% of your time hands-on in our Salesforce platform (Sales Cloud).
You'll be the person who keeps things moving. You'll own triage, sprints, and release delivery, line manage the Salesforce Commercial Tech admins and developers, and act as the first escalation point for the area. You'll work closely with the Head of Commercial and Marketing Technology to make sure the global strategy is being delivered on the ground, and you'll keep our commercial stakeholders well informed throughout. The ideal candidate pairs a solid Salesforce delivery management background in scrum or agile with enough Sales Cloud depth to get hands-on when the work calls for it.
Please note this is a 12-month fixed-term maternity cover contract and will be a hybrid role based out of our central London office (once/twice per week in the office).
Delivery leadership and team management
Hands-on Salesforce delivery, Sales Cloud
Stakeholder partnership and communication
Delivery management
Technical skills
Leadership
Collaboration
Adaptability
Process orientation
We are the GTM Technology team, and we're fully responsible for our Salesforce and GTM systems, delivering everything from large strategic change to smaller change requests and servicing our commercial, ops, marketing, and service organisations.
Our team is predominantly based in London, with some colleagues in Copenhagen, Edinburgh, and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you. We give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences, along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!
About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.