Salesforce Conga CLM, SA

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Salesforce Conga CLM, SA, you will engage with clients to analyze their needs, implement software solutions, and provide training and support for the effective use of Salesforce applications. Within our Technology Consulting practice, you will leverage your broad consulting skills to help clients optimize operational efficiency and achieve their strategic objectives. As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality solutions even when the path forward is unclear.

In this role at PwC Acceleration Center India, you will utilize a broad range of tools and methodologies to generate new ideas and solve problems. You will develop a deeper understanding of the business context and how it is evolving, using critical thinking to break down complex concepts. Your role will involve interpreting data to inform insights and recommendations, while upholding professional and technical standards. This is an opportunity to grow your skills and contribute to the success of our clients and the firm.

Responsibilities

- Analyzing client needs to implement Salesforce solutions that optimize operational efficiency
- Providing training and support for seamless integration and utilization of Salesforce applications
- Collaborating with clients to develop and execute strategic objectives using Salesforce tools
- Managing and inspiring team members to deliver quality client service engagements
- Navigating complex situations to build meaningful client relationships and deepen technical skills
- Utilizing Salesforce Lightning and Service Cloud to enhance client business processes
- Developing training materials to support client understanding and application of Salesforce solutions
- Applying analytical thinking to interpret data and inform insights and recommendations
- Upholding professional and technical standards in alignment with firm guidelines
- Embracing change and emerging technologies to drive innovation in client solutions

What You Must Have

- At least a Bachelor's degree
- At least 4 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Preference for at least one of the following fields of study: Computer and Information Science, Management Information Systems
- At least one of the following: Salesforce Certified Administrator; additional Salesforce certifications such as Business Analyst, Advanced Administrator, Platform App Builder, or other role-relevant Salesforce Cloud certifications
- Demonstrating proficiency in Salesforce Service Cloud and Salesforce Lightning
- Utilizing analytical thinking to interpret data and inform insights
- Developing training materials to enhance team capabilities
- Implementing technology solutions to optimize business processes
- Excelling in communication to build meaningful client relationships

Travel Requirements

Job Posting End Date