顧問類-Salesforce Consultant (Sales Cloud/Marketing Cloud)

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

1. 管理客戶經營，因應其業務發展及需求變化，提供策略性Salesforce應用建議，優化顧客體驗與提升客戶忠誠度。
2. 主導Salesforce提案規劃，制定具策略性與可行性的解決方案，協助客戶實現數位轉型目標。
3. 負責Salesforce專案的實施與管理，涵蓋專案範疇、進度、品質及風險控管，確保專案按期交付並達成預期效益。

專業技能：
1. Salesforce 專案導入經驗 (2-3 年, Sales Cloud, Marketing Cloud, Experience Cloud, Commerce Cloud, CPQ 佳)
2. 具跨系統整合專案經驗佳 (ERP, EC or LINE OA)
3. 具備團隊精神，樂於團隊合作
4. 具備良好口說溝通能力

加分項目：
1. 具備 Salesforce Administrator 證照
2. 具備 Salesforce Marketing Cloud 證照